Responsibilities

• Escort and direct approved photographers and videographers to designated areas for the allotted time at each show.
• Create and post lively, real-time coverage of each event on the venue’s social media pages, including Instagram Stories.
• Capture high-quality photos and phone video clips as directed by the Onsite & Social Media Marketing Teams.
• Capture the complete fan journey, including venue arrival, marquee, entry, signage, concessions, bars, merchandise, venue atmosphere, crowd engagement, performances, and other key moments.
• Work with the house photographer to ensure quality and engaging content is being captured throughout the event.
• Monitor and respond to comments and direct messages in a timely and professional manner.
• Stay up to date with Instagram trends, features, and best practices.
• Update and maintain show posters, promotional materials, banners, and digital displays throughout the venue.
• Ensure signage, posters, banners, marquee messaging, and digital displays are current, accurate, clean, and properly presented.
• Collaborate across departments, including Premium Seating, the Ancillary Team, and Food & Beverage, to highlight specific venue offerings and enhance the overall fan experience.

Preferred

• Marketing, photography, event, hospitality, or live entertainment experience preferred, but not required.
• Proven experience using Instagram and/or other social media platforms preferred.
• Interest and knowledge of music, concerts, and live entertainment.
• Strong eye for visual presentation, composition, and attention to detail.
• Comfortable using a smartphone to capture high-quality photos and video.
• Creative, proactive, and resourceful with strong organizational skills.
• Ability to troubleshoot and problem solve independently.
• Excellent communication skills, both verbal and written.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong attention to detail and commitment to maintaining a professional venue presentation.