Responsibilities

• Uphold the team mission to bring about client success and self-sufficiency within search marketing and management
• Execute ad campaigns at an elite level, optimizing performance to exceed clients’ goals
• Act as a consultant and advisor to clients regarding media planning, campaign strategy and best practices
• Communicate the success and performance of assigned accounts, both internally and externally
• Provide paid media solutions & expert platform support to clients to enable them to use Skai's tools effectively
• Closely support our client services team and existing clients through QBR and strategic consulting support as needed
• Pursue solutions for managed clients beyond the tools and templates available as needed
• Partner with product development, technical account management, growth, and client success teams to drive platform innovation and capture market opportunity

Requirements

• Passion, curiosity and a drive to finding efficiencies & opportunities for growth
• Desire to deliver best-in-class service
• Ability to work both independently and as part of a team
• Strong interpersonal communication skills, both in writing and verbally
• Proven track-record of problem-solving
• Undergraduate degree
• 3-4 years of hands-on paid search campaign implementation, optimization and management experience
• 3+ years client-facing or customer service experience
• Data analysis, Microsoft Excel, Google Workspace, and AI agentic solutions skills
• Experience collaborating with a global team, both locally and virtually