Responsibilities

• Support all aspects of campaign production for onsite media offerings, including ad unit development, campaign creation, trafficking tags & creative, targeting implementation, and campaign QC.
• Lead campaign pacing discussions with Client Services; identify optimization strategies to drive KPIs and ensure full delivery.
• Create process mapping and support the development of onsite operational roadmaps, documenting considerations for solution integrations and technology deployments.
• Partner closely with Product and technical providers to ensure flawless campaign execution.
• Troubleshoot operational issues and oversee reconciliation processes, acting as the primary escalation point.
• Monitor onsite advertising performance metrics and produce regular reporting to identify optimization opportunities.
• Collaborate with Billing to ensure operational processes support accurate invoicing, reconciliation, and internal reporting.
• Work with the Media Planning team to ensure creative assets are delivered on time and meet all technical specifications and brand standards.
• Ensure campaigns deliver against all performance expectations.
• Execute special projects as assigned by the Lead Advertising Operations Manager.

Requirements

• 2+ years of experience in digital media and/or retail media, preferably with a product or operations background.
• Strong knowledge of digital media channels, operations, and online advertising.

Preferred

• Bachelor's degree in Business, Finance, Economics, Marketing, or a related field - or equivalent work experience.
• Experience in a retail media network or onsite advertising operations environment.
• Advanced understanding of cross‑channel media ecosystems and ad tech integrations.
• Exposure to billing, reconciliation, and campaign performance analysis workflows.
• Experience collaborating with product teams, technical vendors, or engineering partners.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!