Responsibilities

• Assist in developing and implementing marketing strategies to promote cruise port operations, community engagement, and tourism.
• Create content for digital channels including social media, website, email campaigns, and print collateral for Cruise Norfolk and Nauticus channels.
• Support public relations efforts, including press releases, media outreach, and influencer engagement.
• Coordinate the creation of branded materials, signage, and promotional items for Cruise Norfolk and Nauticus.
• Monitor marketing performance metrics and compile reports on campaign effectiveness.
• Plan, coordinate, and execute events including cruise ship welcome celebrations, sail away parties, port milestone ceremonies, media events, and community outreach activities.
• Serve as on-site contact for event setup, logistics, vendor coordination, and troubleshooting.
• Manage event timelines, budgets, and post-event reporting.
• Work with city departments, tourism agencies, and port security to ensure smooth and safe event execution.

Requirements

• Bachelor's degree or equivalent (four years of college)
• 1 year experience in communications or related field
• Knowledge in marketing, communications, or related field

Preferred

• Bachelor’s degree in marketing and communications field, preferred.
• 2–4 years of relevant experience in marketing, events, or hospitality—experience in travel, tourism, or maritime industry a plus.
• Strong organizational and project management skills with the ability to multitask and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and marketing tools (e.g., Canva, Adobe Creative Suite, social media platforms, Mailchimp).

Benefits

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement program details and pre-tax deductions for City of Norfolk Retirement System or Virginia Retirement System (VRS) benefits.
• The Tuition Assistance Program is established to encourage employees toward continued self-development and education.