Mgr-Customer Insights-Retail Media Network

Mooresville, NC (Remote)

$101K/yr – $169K/yrManager5+ years expFull time

Posted 3 days ago

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Job Summary

Own and drive Lowe’s LMN insights program by defining strategic learning plans, leading quarterly reviews with top clients, and codifying best practices in media performance reporting and storytelling.

  • Own annual learning plans and quarterly review process
  • Synthesize data into actionable media investment recommendations

Job Description

Responsibilities

  • Creates annual strategic learning plans for business(es) supported.
  • Leads Quarterly Business Review Process with our top clients.
  • Serves as the subject matter expert for media performance reporting for both internal partners within LMN and across the Lowe’s enterprise, and external clients and agencies.
  • Synthesizes disparate data from multiple sources into strategic recommendations for future media investments to grow business at Lowe’s. Regularly delivers these recommendations to both internal leadership (VP+) as well as external vendor-partners of all levels.
  • Oversee the development and codify best practices in media performance evaluation, data visualization, standardized reporting and insights
  • Tells data stories that support other key deliverables such as sales pitches and case studies.
  • Oversee omnichannel advertising efforts and aggregates all sources of insights to support other client facing teams (e.g. sales and account management)
  • Partners with Product and Ad Tech teams to provide input on reporting capabilities based on client feedback
  • Integrates knowledge across the Customer Insights & Analytics team to bring relevant insights to Lowe’s LMN Insights team and the whole of the Lowe's retail media business, especially in key forums with leadership, to highlight the state of the Lowe's customer.

Requirements

  • Bachelor’s degree Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, Applied Quantitative or equivalent years of experience in lieu of education requirement, if applicable
  • 5 Years Experience in insights and analytics
  • 3 Years • Experience in retail media or general media analytics • Experience in analytical, decision-making, and project management • Experience story-telling with data and to present data stories in a compelling and easy-to-understand way • Experience A/B testing • Experience with Microsoft Office tools (e.g. Word, Powerpoint, Excel) • Experience in working with such tools as Tableau, Power BI, Sequel, or similar tools

Preferred

  • - Master’s degree In a related field (e.g. Master's in Market Research, Behavioral Psychology, MBA)
  • - Leading teams and proven business impact • Experience managing global teams • Experience working in a retail environment • Working with analytic/research software (e.g. SPSS, Wincross, Sawtooth, SAS, Decipher, Qualtrics, etc.)
Lowe's Companies, Inc. logo

Lowe's Companies, Inc.

3.5 Glassdoor

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Founded in 1921
Mooresville, North Carolina, USA
106K employees (5,101 in marketing)
61% recommend to a friend
68% CEO approval

Traffic Signals

Monthly Visitors
123.8M
Monthly Google Ads Budget
$7M
Traffic Source Mix
Search
35.9%
Direct
56%
Referral
4%
Social
1.5%
Paid
2.4%

Headcount Trend

Current headcount: ~105.5K

Marketing Team

Marketing Team Size
3,497 (3% of company)
Median Career Experience
15 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$22B
Last Raise
$5B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $5B
  • Aug 2025
    Post IPO Debt • $9B
  • Mar 2023
    Post IPO Debt • $3B

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