Responsibilities

• Be a subject matter expert! Fully understand the features & benefits of our client’s products, including accessories
• Demonstrate AR/VR products to customers and influence how they play, learn & experience the world around them.
• Serve as a customer escalation point for the team on the sales floor when management isn’t present
• Lead & execute large events within the dedicated space by creating immersive experiences with the attendees
• Perform day-to-day operations, including but not limited to; opening & closing procedures & maintain interactive customer displays
• Achieve all goals & key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
• Other duties as assigned by management

Requirements

• High School Diploma or equivalent
• 2+ years of customer-facing experience in premium retail
• Proven experience in presentation, public speaking, and/or storytelling
• Familiar with AR/VR technology
• Extremely strong interpersonal communication, soft skills, written, verbal & on camera
• Ability to leverage advanced customer service & industry-related experience to train team members
• Must be results and detail-oriented
• Must be extremely tech-savvy and passionate about technology
• Ability to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn

Benefits

• Weekly pay schedule and early wage access - get paid when you need it!
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Meals provided
• Free client product throughout your employment
• Free on-site parking - Select locations within the Bay area may also have access to a free shuttle (routes available upon request)
• BDS Employee discount program
• Referral bonus