Responsibilities

• Define and lead merchandising strategies across client portfolios, ensuring alignment with business goals and revenue targets
• Oversee the development of curated product assortments for e-commerce, kits, catalogs, and campaigns
• Ensure all merchandising solutions are on-brand, trend-forward, and commercially viable
• Establish best practices for product development, sourcing, and program execution
• Lead, coach, and develop a team of merchandising specialists to deliver high-quality work and meet performance expectations
• Provide clear direction on priorities, workload management, and client deliverables
• Review and elevate team output including product assortments, presentations, and sourcing strategies
• Foster a collaborative, high-performance culture focused on accountability, creativity, and client service
• Partner with HR and leadership on hiring, onboarding, and performance management
• Identify skill gaps and implement training and development plans to strengthen team capabilities
• Serve as a senior merchandising partner to account teams and key clients
• Provide strategic input on product solutions, program design, and assortment planning
• Participate in high-level client presentations and business reviews
• Ensure consistent delivery of high-quality merchandising solutions across accounts
• Establish and manage a preferred supplier network to support quality, innovation, and cost efficiency
• Oversee vendor relationships, including negotiations, performance management, and issue resolution
• Guide team on sourcing strategies, cost negotiations, and supplier selection
• Stay informed on supplier capabilities, global sourcing trends, and supply chain dynamics
• Pricing & Margin Management
• Partner with sales, account management, inventory team, and finance to balance competitiveness with financial targets
• Operational Excellence
• Oversee timelines and work-back schedules to support on-time delivery
• Drive continuous improvement of merchandising workflows and tools
• Ensure accuracy and consistency of product data, specifications, and client deliverables
• Analytics, Trends & Innovation
• Lead analysis of SKU performance, category trends, and program results
• Translate insights into actionable recommendations for clients and internal teams
• Stay ahead of promotional product trends, including sustainability and retail influence
• Encourage innovation and new product exploration within the team
• Cross-Functional Collaboration
• Partner with sales, marketing, creative, and operations to deliver cohesive merchandising programs
• Support key events, client activations, and industry trade shows, client visits, or HALO events