Membership & Growth Coordinator

Pittsfield, MA (On-site)

$30/hr – $35/hrMid LevelPart time

Posted 5 weeks ago

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Job Summary

Own the member growth engine for a relationship-driven community, focusing on engagement, renewals, and expansions through programs, events, and partnerships.

  • Member experience ownership: onboarding, engagement, and clear benefits.
  • Revenue and partnerships: renewals, sponsorships, upsells, and program collaborations.
  • Growth architecture: refine tiers, track engagement metrics, and expand opportunities beyond executives.

Job Description

Responsibilities

  • Build relationships with prospective members aligned with the BIC's mission and ecosystem.
  • Grow membership revenue through new member acquisition, renewals, sponsorships, and strategic partnerships.
  • Introduce members to additional opportunities including leadership groups, sponsorships, events, programs, and expanded membership tiers.
  • Help package and support sponsorship opportunities tied to BIC programs, events, and initiatives.
  • Identify creative ways to expand engagement, visibility, and participation across the BIC community.
  • Serve as a primary relationship contact for current members and partners.
  • Proactively engage members to better understand their goals, interests, and needs.
  • Help members maximize the value of their membership and participation.
  • Increase engagement across programs, events, leadership groups, trainings, and initiatives.
  • Extend communications and engagement opportunities beyond executive contacts to employees throughout member organizations.

Preferred

  • - Membership organizations
  • - Sales of business development
  • - Partnerships or sponsorships
  • - Community engagement
  • - Customer success or account management
  • - Event coordination or program management
  • - Comfort with CRM systems, membership platforms, or related software is also helpful, though we are open to candidates who are eager to learn.
Berkshire Innovation Center logo

Berkshire Innovation Center

The Berkshire Innovation Center ("BIC") is a collaborative initiative between private industry, academia, and government. The BIC's mission is to expand the innovation capacity and growth potential of private industry by providing advanced capabilities to manufacturers in the Berkshires and surrounding area - primarily small and medium sized companies (and startups) in advanced manufacturing, life sciences, the life sciences supply chain, and technology. The goal is to enable and accelerate the growth of the manufacturing sector with the ultimate objective of spurring economic growth, job creation and retention, and investment in the region. Through LinkedIn, the BIC will provide news, updates, invitations to upcoming events, and encourage connections with potential members, partners, and users of the Berkshire innovation Center.

Founded in 2014
Pittsfield, Massachusetts, USA
17 employees (2 in marketing)

Traffic Signals

Monthly Visitors
1.8K
Traffic Source Mix
Search
27.9%
Direct
48.6%
Referral
6%
Social
16.1%
Paid
1.3%

Headcount Trend

Current headcount: ~17

Marketing Team

Marketing Team Size
1 (6% of company)
Marketing Roles Posted (Last 30 Days)
1