Responsibilities

• Own global agency governance, MSAs, SOWs, SLAs, and quarterly reviews across regional hubs.
• Must-have: 10+ years in marketing operations or agency leadership managing $50M+ annual spend.
• Standout: Proven cross-functional leadership with Procurement, Finance, Legal and senior agency leadership.

Requirements

• 10+ years in marketing operations, vendor management, finance operations, or agency account leadership roles
• Deep experience managing large-scale agency relationships ($50M+ annual spend) with global holding companies
• Proven track record managing multi-market agency structures with regional hubs and matrix reporting
• Proven expertise in operational oversight and delivery validation within global agency networks
• Strong financial acumen: budget management, invoice reconciliation, contract negotiations, cost optimization
• Experience with media agency fee structures: retainers, commissions, project fees
• Contract management expertise: MSAs, SOWs, SLAs, scope management
• Cross-functional leadership: ability to work with Procurement, Finance, Legal, Marketing Operations without direct authority
• Excellent relationship management skills: balance partnership building with commercial rigor and accountability
• Strong analytical and problem-solving abilities: diagnose operational issues and design scalable solutions
• Executive presence: comfortable presenting to senior leadership and agency C-suite

Preferred

• Experience in B2B tech/SaaS marketing operations or finance
• Background working within a major media agency (client service, account management, finance)
• Familiarity with media platforms and how agency billing integrates with platform costs

Benefits

• health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.