Drive client media campaigns by coordinating Sales, Product, and agencies to execute online advertising plans.

• Must-have: Strong background in online media and client service
• 2–5 years of online advertising experience in a fast-paced environment
• Standout: Proven ability to manage client relationships and deadlines

Responsibilities

• Partner with Sales on defining customer needs and creating media plans that will result in successful display campaigns that meet or exceed client goals.
• Facilitate brainstorming sessions with internal and external stakeholders - Sales, Product, and agency/client partners to generate big ideas and custom media solutions.
• Provide direct management of client opportunities as needed, taking ownership of execution of media plans and client communications.
• Partner with internal Sales, Product, and Technology departments as well as externally with advertisers and agencies to execute successful online advertising display campaigns.
• Implement and manage advertising campaigns using order management system, ad server, CRM, and other internal systems.
• Provide technical and timeline requirements to external and internal clients, managing deadline schedules and distributing materials.
• Provide consistent weekly reporting and insight to advertisers/agencies and Sales partners regarding all aspects of their campaigns.
• Identify upsell opportunities to drive incremental revenue for individual clients and ad products.
• Compile and manage billing files for all assigned campaigns on a monthly basis.
• Troubleshoot any issues (technical or otherwise) and provide a reasonable, realistic solution to external and internal clients.
• Assist in various projects as needed.

Requirements

• Bachelor’s degree in business or related discipline
• Strong background in online media, advertising technology, and client service
• 2-5 years of online advertising experience in a fast-paced, deadline driven environment
• Must be detail oriented and able to maintain multiple tasks and meet deadlines.
• Desire and ability to make and maintain strong client relationships by providing outstanding customer service
• Proficient use of Microsoft Office and Google Workspace
• Strong knowledge of online media (including, but not limited to display media, CRM marketing, social media, video ads, mobile ads, PPC/CPL).
• Experience with ad serving technologies and CRM systems.
• Skilled in thinking creatively and taking initiative and work independently, multi-tasking and thriving in a fast-paced environment
• Attention to detail and ability to apply strong analytical skills to evaluate data and apply towards campaign optimizations is a must