MarTech AI Solution Architect

New York City, NY (Hybrid)

$150K/yr – $175K/yrSenior Level8+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the design and delivery of AI-powered MarTech architecture across customer engagement, campaign orchestration, personalization, and decisioning, leading cross-functional integration patterns, prototyping, and modernization roadmaps.

  • Architect AI-enabled MarTech patterns for customer engagement and workflows
  • Lead cross-functional delivery with product, engineering, and data teams

Job Description

Responsibilities

  • Define AI-enabled MarTech architecture patterns across customer engagement, campaign orchestration, personalization, and marketing operations.
  • Design modern marketing workflows leveraging AI agents, copilots, workflow automation, and decisioning capabilities.
  • Identify opportunities for AI-driven optimization across campaign planning, segmentation, audience activation, content operations, and analytics.
  • Develop architecture blueprints spanning:
  • - Customer Data Platforms (CDPs)
  • - Campaign management systems
  • - Personalization platforms
  • - Decisioning engines
  • - AI services and workflow automation platforms
  • Assess existing MarTech ecosystems and define modernization strategies and roadmaps.

Requirements

  • 8+ years of experience in MarTech, Customer Experience, Digital Marketing, or Marketing Technology Architecture.
  • Strong understanding of enterprise marketing ecosystems and customer engagement platforms.
  • Experience in one or more of the following: Campaign Orchestration; Customer Decisioning; Marketing Automation; Customer Data Platforms (CDP); Personalization Platforms; Marketing Analytics & Measurement; Content Operations / DAM Workflows
  • Practical understanding of: Generative AI (GenAI); Large Language Models (LLMs); AI Agents; Copilot Architectures; Retrieval-Augmented Generation (RAG); Workflow Automation
  • Experience designing API-driven enterprise integration solutions.
  • Ability to translate business requirements into scalable technology solutions.
  • Strong stakeholder management, communication, and workshop facilitation skills.

Preferred

  • Agentic workflow platforms
  • Multi-agent orchestration
  • Real-time event-driven marketing
  • Marketing copilots
  • Content supply chain modernization
  • AI governance for marketing ecosystems
  • GEO / AI-search optimization
  • Experimentation and optimization platforms
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Capgemini

3.8 Glassdoor

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want | www.capgemini.com

Founded in 2000
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316K employees (4,792 in marketing)
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Funding History

  • Sep 2025
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