Marketing Strategy Senior Associate-Customer First XLOB Marketing

Newark, DE (Unknown)

$81K/yr – $135K/yrSenior Level5+ years expFull time

Posted 3 months ago

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Job Summary

Drive security marketing campaigns and cross-functional execution for Chase, owning multi-channel programs and measurement with tight deadlines.

  • Lead strategy and execution of marketing campaigns with cross-LOB coordination.
  • Must-have: 5+ years of campaign leadership and strong execution/detail orientation.
  • Standout: Experience using tools like Adtrax or Workfront and building measurement frameworks.

Job Description

Responsibilities

  • Support development of the Security Marketing campaign strategy; leverage performance learnings and insights to drive goals.
  • Collaborate with marketing leads to identify opportunities, define campaign strategies, and build measurement and reporting frameworks.
  • Manage multi-channel campaigns to ensure initiatives are on-strategy, on time, and within budget.
  • Coordinate cross-LOB and functional partners (Brand Marketing, audience targeting, analytics, digital asset build, Legal, Compliance/Regulatory Review, and others).
  • Follow a disciplined execution process from creative agency kickoff through launch and post-campaign optimization.
  • Use business-approved tools (e.g., Adtrax, Workfront) to document, route, approve, and track content/tactics; ensure compliance with Audit and Controls.
  • Recommend improvements based on results; drive efficiencies, reduce costs, and elevate engagement tactics to deliver measurable outcomes.
  • Partner with analytics and marketing leads to deploy measurement frameworks; assess campaign and content effectiveness; translate insights into action.
  • Lead the strategy and execution of the internal communications channel educating employees on emerging fraud and scams; align messaging and cadence across stakeholders.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or related field.
  • 5+ years of professional experience leading projects and marketing campaigns.
  • Proven ability to thrive in a fast-paced, team-oriented environment; strong attention to detail; comfortable managing multiple programs under tight deadlines.
  • Willingness to roll up sleeves and own the details of execution.
  • Creative and innovative within structured processes; commitment to continuous improvement and operational efficiency.
  • Strong relationship-building and negotiation skills; earns trust with internal/external partners across all levels, including senior leadership.
  • Excellent written and oral communication skills.
  • Proficiency in Adobe Acrobat, PowerPoint, and Excel.

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching and more
  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • Additional details about total compensation and benefits will be provided during the hiring process.
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JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

New York, New York, USA
219K employees (4,490 in marketing)
81% recommend to a friend
89% CEO approval

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
32.4%
Direct
41.2%
Referral
25.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~218.8K

Marketing Team

Marketing Team Size
2,953 (1% of company)
Median Career Experience
25 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
52

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