Marketing Specialist, CRM Campaigns

Newton, MA (Hybrid)

$64K/yr – $74K/yrMid Level2+ years expFull time

Posted 4 weeks ago

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Job Summary

end-to-end ownership of email campaigns with a close CRM partnership, driving registrations and benefits utilization.

  • Email Campaign Operations: Own end-to-end execution, optimization, and collaboration with CRM to promote Bright Horizons benefits.

Job Description

Responsibilities

  • Support execution and implementation of customer email campaigns to drive registrations and utilization of Bright Horizons benefits
  • Partner with CRM team to create suite of collateral templates and customized print and digital marketing communications for promoting Bright Horizons benefits to our customers
  • Gather performance data for email campaigns and journeys; participate in data reviews with internal stakeholders and cross-functional teams
  • Develop positive ongoing relationships with peers and partners; working closely with Creative Services, Marketing Automation, and Product Marketing teams.

Requirements

  • Bachelor's Degree required - in marketing or related field preferred
  • 1-2 years of experience in marketing, communications, or related field
  • 1-2 years of CRM or email marketing experience
  • At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Nice to have

  • Strong project management skills; results-oriented and highly motivated
  • Detail-oriented with high standards for quality. Strong organizational skills required.
  • Excellent written and verbal communication skills
  • Thrives in a team environment as well as in an individual setting
  • Willing to adjust roles and responsibilities to meet the needs of an evolving and fast growing marketing organization
  • Knowledgeable and adept at Microsoft OS, including Microsoft Office, Excel, Outlook
  • Experience with marketing automation, email marketing tools, and HTML print-on-demand systems, and providing creative direction a plus.
  • Experience working with creative agencies and providing creative direction/feedback preferred

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family
  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness
Bright Horizons logo

Bright Horizons

More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplify your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help you achieve more. Find more at brighthorizons.com/at-work.

Founded in 1986
Newton Centre, Massachusetts, USA
14K employees (200 in marketing)

Traffic Signals

Monthly Visitors
967K
Monthly Google Ads Budget
$160.1K
Traffic Source Mix
Search
31.3%
Direct
56.8%
Referral
9.5%
Social
0.9%
Paid
1.3%

Headcount Trend

Current headcount: ~14.1K

Marketing Team

Marketing Team Size
158 (1% of company)
Median Career Experience
15 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$1.4B
Last Raise
$450M
Post IPO Debt, 7 months ago

Funding History

  • Aug 2025
    Post IPO Debt • $450M
  • Mar 2018
    Post IPO Secondary • $390.9M
  • Nov 2017
    Post IPO Secondary • $262.5M

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