Responsibilities

• Develop New Research
• With input from stakeholders, create and refine a learning agenda that addresses key business questions in an independent and autonomous fashion.
• Identify opportunities to leverage consumer research to fill knowledge gaps and generate actionable insights.
• Partner with internal teams to design and execute research instruments that ensure high-quality data and meaningful findings.
• Lead cross-functional research initiatives, fostering collaboration and alignment.
• Identify, onboard, and manage research suppliers to maximize value and deliver projects on time and within budget.
• Maintain relationships with research suppliers and consultants as required
• Manage Ongoing Research
• Independently and autonomously manage all aspects of the market research process based on project objectives, including study design and refinement, questionnaire design/discussion guide development, questionnaire programming and recruitment, data collection, statistical analysis, reporting and presentation of results. Examples of projects include the execution of recurring research programs, such as voice of customer programs (VOC), ensuring methodological rigor and actionable results.
• Monitor ongoing/recurring research processes to maintain consistency and reliability over time.
• Manage shared resources to ensure that projects are managed efficiently and effectively.
• Prepare, Analyze, and Present Findings
• Summarize and analyze research results, translating complex data into clear, actionable insights that guide strategic decisions.
• Analyzing results will include use of Excel and SPSS, or platforms that perform functions like SPSS.
• Create and deliver impactful presentations tailored to various audiences, from individual contributors to executive leadership.
• Collaborate with teams to ensure research findings are effectively integrated into business strategies.