Marketing Representative, Pre Arrival at Hilton Grand Vacations | Honolulu, HI

Hilton Grand Vacations

Marketing Representative, Pre Arrival

Honolulu, HI (Remote)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive a guest-facing concierge experience to book timeshare tours and tailor pre-arrival plans for Owners and guests.

Own proactive pre-arrival outreach to convert inquiries into qualified resort preview/timeshare tour appointments.
Must-have: outbound outreach and concierge-style vacation planning skills
Standout: brand-forward experience, promoting events and local tours

Job Description

Responsibilities

deliver outstanding guest service
proactively connect with Owners and guests before they arrive to book qualified resort preview/timeshare tour appointments
blend outbound outreach with concierge-style vacation planning—recommending local tours and activities, promoting approved events, and creating a seamless, brand-forward pre-arrival experience

Benefits

Medical, dental, and vision coverage from Day One
Paid time off, vacation, sick time, and paid parental leave
401(k) with company match, life insurance, and company stock purchase program
Tuition reimbursement for job-related degrees and certifications
Team Member travel discounts and resort benefits

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992

Orlando, Florida, USA

14K employees (1,289 in marketing)

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