Marketing Project and Process Management Senior Manager

District of Columbia, USA (On-site)

$150K/yr – $210K/yrSenior Level8+ years expFull time

Posted 2 months ago

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Job Summary

Drive cross-functional marketing initiatives by establishing governance, intake, and delivery frameworks across teams.

  • Own end-to-end management of large marketing programs.
  • Must-have: 8–10 years leading complex, cross-functional projects.
  • Standout: Scalable governance and standardized templates across marketing functions.

Job Description

Responsibilities

  • Own cross-functional project management for large, complex marketing initiatives and pilots, including integrated plans, milestones, dependencies, and decision cadence from initiation through closeout.
  • Orchestrate cross-functional delivery across marketing functions and stakeholder groups, aligning timelines, dependencies, and resources.
  • Serve as a liaison to project and program management leaders across the firm on cross-departmental and enterprise initiatives.
  • Design, implement, and maintain a tiered project framework that applies the appropriate level of governance, rigor, and resourcing based on scope, risk, and strategic importance.
  • Define marketing intake, prioritization, and work routing processes, including standardized request pathways, service-level expectations, and escalation mechanisms.
  • Influence prioritization and sequencing decisions by providing clear data, recommendations, and tradeoff analyses to marketing leadership.
  • Establish and run recurring governance routines (portfolio reviews, prioritization checkpoints, escalation forums) including agendas, decision logs, and follow-through.
  • Design, document, and continuously improve end-to-end marketing processes (intake through execution and measurement), clarifying roles, handoffs, and dependencies.
  • Identify inefficiencies, friction points, rework, and cycle-time drivers and implement process improvements grounded in performance data and stakeholder feedback.
  • Identify, codify, and scale best practices across marketing functions to support consistency, efficiency, and quality. Develop and maintain standard templates, playbooks, toolkits, and "ways of working" guidance for consistent execution across marketing teams.

Requirements

  • A minimum of 8-10 years of relevant experience, including managing complex, cross-functional projects or portfolios in a professional services or matrixed organization.
  • Bachelor's degree or equivalent work experience.
  • Demonstrated experience building or scaling project management, process management, or operations capabilities.
  • Demonstrated knowledge and execution of project and portfolio management practices, tools, and methodologies.
  • Experience designing and implementing intake, prioritization, governance, and reporting frameworks.

Preferred

  • Project Management Professional (PMP) or similar certification.
  • Master's degree in Business, Management, Operations, or a related field.
  • Law firm or professional services experience.
  • Experience implementing or administering workflow or project management platforms.
  • Experience designing intake models, SLAs, and routing across multiple service teams.
  • Experience building standard templates/playbooks and driving adoption across a distributed organization.
  • Familiarity with continuous improvement approaches (Lean, Six Sigma, service operations) as applied to cycle time and throughput improvement.

Benefits

  • comprehensive benefits program
  • bonus eligibility
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