Responsibilities

• Lead the rollout, configuration, and ongoing management of the centralized Monday.com campaign management board, including the development and maintenance of templates, automations, and best practices.
• Establish and maintain proactive feedback channels with Marketing teams to identify and implement opportunities for process improvement, increased efficiency, and enhanced campaign outcomes.
• Act as the Monday.com subject matter expert, supporting new board creations, managing escalations, and addressing enhancement and support requests. Deliver training and guidance to users as needed.
• Stay current on Monday.com product updates, new features, and industry best practices. Proactively recommend and implement relevant enhancements to maximize platform value.
• Build relationships to understand pain points, gather requirements, and drive solutions, leading teams through change and challenging the status quo.
• Champion business and culture transformation with consistency, integrity, and humility.
• Operate effectively in a highly matrixed organization, influencing and communicating across all management levels.

Requirements

• Bachelor’s degree required; advanced degree preferred in Marketing, Communications, Business, or related disciplines.
• Minimum of 5 years in Marketing operations, campaign management, or platform leadership roles.
• Experience with Monday.com or similar campaign/project management platforms.
• Strong written and oral presentation skills, with the ability to convey information simply and clearly to users and business partners.
• Proven ability to prioritize and manage multiple projects effectively.
• Demonstrated ability to anticipate and mitigate risk.
• Proficiency in Microsoft Excel, PowerPoint, and workflow automation tools.

Preferred

• Existing knowledge and experience in using JPMC’s Marketing tools and platforms.
• Strong project management, process optimization, and stakeholder management skills.
• Experience driving platform enhancements and managing cross-functional feedback loops.
• Excellent communication, leadership, and change management abilities.
• Strategic thinker with a results-driven approach and passion for innovation.

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.