Marketing - Performance Marketing Manager

Chelsea, MA (Hybrid)

$96K/yr – $130K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own the paid media strategy and performance across search, social, display, video, and emerging channels, coordinating with agencies to optimize spend and drive growth.

  • Lead the strategy and performance of multi‑channel paid media campaigns.
  • Must-have: 5+ years in performance marketing or analytics.
  • Standout: Cross‑functional collaboration with Finance, Product, and Sales.

Job Description

Responsibilities

  • Lead the strategic direction and performance oversight of paid media campaigns across search, paid social, display, video, CTV, and emerging channels, in close partnership with agency teams responsible for execution and optimization.
  • Forecast media spend and performance to support effective budget allocation, pacing, and growth planning.
  • Serve as the primary point of contact for paid media agency partners, ensuring alignment on strategy, performance expectations, outputs, and accountability.
  • Aggregate and analyze marketing performance data and outputs across platforms, including GA4, campaign platforms, Marketing Mix Modeling (MMM), and Multi‑Touch Attribution (MTA) outputs.
  • Translate data into insights using statistical analysis and data visualization to inform decision‑making and clearly communicate results to stakeholders.
  • Design and oversee A/B tests, incrementality tests, geo‑lift studies, and other test‑and‑learn initiatives to guide marketing investment decisions.
  • Partner closely with Strategic Intelligence, Product, Finance, Sales, and Marketing teams to align performance marketing strategies with broader business goals.
  • Provide data‑driven feedback to creative teams and agencies to improve messaging, creative effectiveness, and channel performance.
  • Maintain data integrity by overseeing UTM standards, event definitions, and analytics best practices across platforms.
  • Identify opportunities to maximize product adoption, cross‑selling, market penetration, and new member acquisition through performance marketing insights.
  • Leverage external data sources (census, competitive, and market data) to identify growth opportunities, refine targeting strategies, and deepen understanding of member behavior.
  • Stay current on industry trends, emerging channels (including AEO), and best practices in performance marketing and measurement.

Requirements

  • Minimum of 5 years of experience in performance marketing, marketing analytics, or a related role.
  • Bachelor’s degree in Marketing, Business, Statistics, or a related quantitative field strongly preferred.
  • Experience working in either an agency environment or an in‑house marketing team (financial services experience preferred).
  • Experience working with platforms such as Google Ads, Meta Ads Manager, and DSPs.
  • Proficiency with analytics and visualization tools such as Google Analytics (GA4), Tableau, Power BI, or similar.
  • Working knowledge of Excel and data analysis techniques; experience with SQL and Snowflake considered a plus.
  • Familiarity with CDP, CRM, and marketing automation platforms (e.g., Marketo, HubSpot, Salesforce, GrowthLoop).
  • Strong understanding of digital marketing channels including search, paid social, display, video, CTV, email, affiliate, SEO, and AEO.
  • Knowledge of attribution models, measurement frameworks, and market research methodologies.
  • Excellent problem‑solving, communication, and presentation skills.

Nice To Have

  • Experience with AEO and emerging channels.
  • Familiarity with data storytelling and the ability to influence decisions through insights.

Benefits

  • Health, Dental, and Vision coverage for employees working 20+ hours per week, with Metro contributing toward premiums and copays and offering 100% coverage on prescription copays .
  • Annual bonus eligibility and a vesting annual retention bonus.
  • Three weeks of paid vacation plus 11 paid holidays .
  • 401(k) with matching and Safe Harbor Plan—Metro contributes 3% regardless of employee contribution .
  • Wellness incentives, Employee Assistance Program, Flexible Spending Accounts, and a broad range of voluntary benefits.
  • Access to no‑interest loans and $150 per quarter reimbursement for wellness and lifestyle expenses.
  • Pet insurance discounts.
  • Tuition assistance for job‑related education (after one year of service).
  • Exceptional in‑house training and individualized development plans.
Metro Credit Union logo

Metro Credit Union

Founded in 1926 and headquartered in Chelsea, Metro is a cooperative financial institution, owned and controlled by the members who use and benefit from our products and services. Since 1926, Metro Credit Union has been providing financial services to more than 200,000 members in our communities throughout Massachusetts. One of the largest credit unions in the state, Metro offers 18 full-service branches and has partnered with over 1,200 companies throughout Massachusetts to provide banking services to businesses and employees though our Metro@work program.Where to find us:MetroCU.org877.MY.METROfacebook.com/metrocu.org@metrocuInsured by NCUA | Member MSIC

Founded in 1926
Chelsea, Massachusetts, USA
308 employees (13 in marketing)

Traffic Signals

Monthly Visitors
211.8K
Monthly Google Ads Budget
$16.9K
Traffic Source Mix
Search
33.2%
Direct
63%
Referral
3.3%
Social
0.2%
Paid
0.3%

Headcount Trend

Current headcount: ~310

Marketing Team

Marketing Team Size
13 (4% of company)
Median Career Experience
13 years
Median Tenure
3.3 years