Marketing Operations Manager

USA (Remote)

$100K/yr – $105K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Description

Responsibilities

  • System Architecture & Platform Administration
  • Core Stack Owner: Serve as the day-to-day administrator for our core marketing tech stack, including Pardot (Salesforce Marketing Cloud Account Engagement), Webflow, GA4, 6sense, ZoomInfo, and DataGroomr.
  • Salesforce Integration: Maintain seamless integrations between Salesforce, Pardot, and ancillary platforms. Oversee data flows and field mappings, conducting daily audits of sync error queues to resolve or escalate issues swiftly.
  • MarTech Optimization & Governance: Manage software license allocations, vendor relationships, and renewals across the marketing tech portfolio. Support the evaluation and onboarding of new tools while maintaining thorough technical documentation.
  • Data Governance, Funnel & Lead Lifecycle Management
  • Lead Flow Execution: Build and maintain end-to-end lead lifecycle workflows—from capture, enrichment, and scoring/grading to custom routing rules and SLA monitoring.
  • Data Hygiene & Privacy: Conduct regular database health audits, deduplication scans, and spam cleanups. Manage data privacy compliance operations, including GDPR/CCPA removal requests.
  • Campaign Support & Attribution: Build dynamic lists and custom campaign audiences. Enforce rigorous lead tracking standards (UTM parameters, source attribution) across all channels to ensure full-funnel visibility.
  • Analytics, AI & Cross-Functional Operations
  • Tracking & Analytics: Configure GA4 data streams, event tracking, custom dimensions, conversion goals, and multi-touch attribution reporting.

Requirements

  • 5+ years of hands-on experience in Marketing Operations, Sales Operations, or Revenue Operations in a B2B environment.
  • Strong proficiency with our core technical ecosystem:
  • Pardot (Salesforce Marketing Cloud Account Engagement)
  • Salesforce CRM
  • Google Analytics 4 (GA4) & Tag Management Systems
  • 6sense (or comparable ABM/intent data platforms)
  • ZoomInfo (or comparable data enrichment tools)
  • Proven experience managing lead scoring, grading, routing, and data hygiene frameworks.
  • Familiarity with building, documenting, and implementing modern AI-driven marketing workflows.
  • Certifications (Preferred)

Preferred

  • Self-Directed Problem Solver: Thrives as an individual contributor, taking full ownership of projects from concept through resolution.
  • Detail-Oriented & Analytical: Relentless about data accuracy, system hygiene, and thorough documentation.
  • Translational Communicator: Able to translate complex technical architectures into actionable operational steps for cross-functional partners.
WorkWave logo

WorkWave

3.4 Glassdoor

WorkWave delivers innovative software and fintech solutions to the millions of hardworking service professionals that keep the world safe, clean and beautiful. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its end-to-end SaaS solutions to run and grow their businesses - everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future. WorkWave has been recently named an Inc. Power Partner and a Top 100 Software Company. For more information, visit workwave.com.

Founded in 1984
Holmdel, New Jersey, USA
490 employees (44 in marketing)
51% recommend to a friend

Traffic Signals

Monthly Visitors
163.9K
Traffic Source Mix
Search
19.4%
Direct
70.7%
Referral
6.5%
Social
2.8%
Paid
0.4%

Headcount Trend

Current headcount: ~490

Marketing Team

Marketing Team Size
31 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$8.3M
Last Raise
$1M
Secondary Market, 4 years ago

Funding History

  • Mar 2022
    Secondary Market
  • Jun 2021
    Private Equity
  • Jan 2020
    Private Equity

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