Responsibilities

• Own and manage project timelines across all client accounts to ensure deliverables are completed on schedule
• Monitor workloads and proactively identify bottlenecks, risks, or delays
• Hold internal teams accountable for deadlines and task completion
• Ensure seamless handoff between departments from onboarding through execution
• Maintain and enforce proper use of Monday.com across all teams
• Ensure all boards, tasks, timelines, and statuses are consistently updated and accurate
• Audit boards regularly to confirm alignment with project timelines and SOPs
• Optimize board structures, templates, and workflows for efficiency and scalability
• Develop, document, and refine SOPs across all departments
• Ensure all team members are trained on and following established SOPs

Requirements

• 3–6+ years of experience in a marketing agency environment (required)
• Hands-on experience managing workflows across SEO, PPC, social media, graphic design, web development, and photo/video production
• Strong experience with project management tools (Monday.com preferred)
• Proven ability to manage multiple projects and deadlines in a fast-paced environment
• Experience creating, implementing, and enforcing SOPs across teams
• Exceptional organizational, communication, and problem-solving skills

Preferred