Responsibilities

• Reputation & Reviews
• Coordinate and track review requests for attorneys, offices, and practice areas.
• Help identify appropriate moments to request reviews from satisfied clients.
• Draft and coordinate review responses.
• Monitor Google, Facebook, Avvo, Justia, and other relevant online profiles.
• Escalate negative reviews or reputation issues promptly.
• Google Business Profile & Local Visibility
• Maintain and update Google Business Profiles for firm locations.
• Coordinate office photos, attorney photos, service descriptions, posts, FAQs, and business information.
• Help ensure consistency across online directories, attorney profiles, and location pages.

Requirements

• 2+ years of marketing, communications, legal marketing, professional services marketing, or similar experience.
• Strong writing, editing, and proofreading skills.
• Excellent organization and follow-through.
• Comfortable working with attorneys, leadership, vendors, and administrative staff.
• Ability to manage multiple offices, projects, and priorities without constant supervision.
• Experience in many of the following areas: AI search optimization and emerging search technologies, Experience, Conversion Rate Optimization (CRO), Content strategy, Marketing automation, Website management (WordPress preferred), Reputation management, Data analytics and reporting
• You may be a good fit if you are:
• Highly organized and comfortable managing details.
• Naturally curious about AI and emerging technology.
• A strong communicator who can write in a polished, professional tone.

Preferred

• Experience with social media scheduling, Google Business Profile, website updates, email marketing, Canva, CRM tools, or project management tools preferred.
• Prior law firm or professional services experience strongly preferred, but not required.
• Familiarity with SEO, Google Ads, Local Services Ads, or online reviews is a plus.

Benefits

• 401(k) and 401(k) matching
• Dental, Health, Life, Vision, and Long-term disability insurance
• Paid time off
• Retirement plan