Marketing Operations Manager

New York City, NY (On-site)

$70K/yr – $75K/yrSenior Level3+ years expFull time

Posted 2 weeks ago

Job Summary

Own end-to-end campaign execution and audience strategy, coordinating cross-functional teams to launch digital campaigns on time and within scope, while optimizing audience targeting and reporting.

  • Campaign execution and QA
  • Audience segmentation and targeting
  • Cross-functional collaboration and reporting

Job Description

Responsibilities

  • Coordinate the execution of webcast, custom content, lead generation, and other digital marketing campaigns from kickoff through completion, ensuring projects are delivered on time, within scope, and meet quality standards.
  • Manage campaign timelines, project plans, and workflows using Monday.com or a similar project management platform, proactively communicating status updates, deadlines, and risks to internal stakeholders.
  • Partner with Sales, Client Success, and Marketing teams to gather campaign requirements, coordinate approvals, and ensure all assets are prepared for launch.
  • Perform quality assurance on emails, links, audience selections, and other campaign components prior to deployment.
  • Coordinate the deployment of promotional, webcast, and custom program emails, monitoring campaign execution and working with internal teams to quickly resolve any issues.
  • Maintain campaign documentation and identify opportunities to improve workflows and increase operational efficiency.
  • Build, validate, and optimize audience segments using marketing databases and audience tools to support digital marketing campaigns.
  • Apply audience targeting best practices to maximize campaign performance and achieve program objectives.
  • Partner with Senior Client Marketing Manager to develop audience recommendations based on campaign objectives, historical performance, and available customer data.
  • Maintain audience documentation and campaign records to ensure accuracy and consistency.

Requirements

  • Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience).
  • 3–5 years of experience in digital marketing, email marketing, marketing operations, campaign management, or a related field.
  • Experience working with marketing databases, CRM platforms, and/or marketing automation tools, including building audience segments, managing customer data, and maintaining high standards of data quality, accuracy, and audience management best practices.
  • Experience using project management platforms such as Monday.com, Asana, Wrike, Smartsheet, Jira, or similar to manage multiple concurrent projects.
  • Strong project management and organizational skills with the ability to prioritize competing deadlines in a fast-paced environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong analytical skills with experience preparing client reports and interpreting campaign performance.
  • Exceptional attention to detail and commitment to accuracy.
  • Proficiency with Microsoft Office 365 applications (particularly Excel) and SharePoint.

Preferred

  • Experience with marketing automation platforms (Sailthru, Salesforce Marketing Cloud, HubSpot, Marketo, or similar).
  • Familiarity with webinar and webcast platforms.
  • Experience supporting client-facing marketing programs.
  • Knowledge of HTML and email quality assurance best practices.
  • Experience in B2B media, publishing, or professional services.
  • Knowledge of the legal industry is a plus.

Benefits

  • 15 vacation days, 12 company holidays, three personal days, one day to volunteer at the organization of your choice, plus a day off for your birthday each year
  • Choice of three Cigna health insurance plans, two dental plans, and vision coverage.
  • Health Savings Accounts (HSA) and Flex Spending Accounts (FSA)
  • Comprehensive wellness program
  • Employer paid life insurance
  • Employer paid short-term and long-term disability insurance
  • Accident and critical illness insurance
  • 401K and Roth retirement savings plans with employer matching
  • Employee Referral Awards
  • Tuition reimbursement after 1 year of service
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Centellic

Something is coming.

Founded in 2016
New York, New York, USA

Salaries

Posted range

$70K/yr – $75K/yr

Taken straight from the job posting.

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Marketing Team

Median Career Experience
9.5 years
Median Tenure
0.5 years
Marketing Roles Posted (Last 30 Days)
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Marketing Operations Manager

Centellic · New York City, NY · On-site