Marketing Operations Lead

New York City, NY (On-site)

$160K/yr – $180K/yrSenior Level7+ years expFull time

Posted 3 weeks ago

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Job Summary

Own the marketing operations backbone for a B2B/CTV-focused org, aligning CRM, marketing automation, analytics, ABM, and attribution to accelerate pipeline and ROI.

  • Operate the marketing tech stack (CRM, MA, analytics) and ensure solid integration with sales for lead capture.
  • Build and evolve attribution models and a robust reporting framework to show pipeline contribution and ROI.
  • Partner with Growth Marketing on ABM, lead governance, funnel definitions, and lifecycle tracking.

Job Description

Responsibilities

  • Manage and optimize marketing technology stack, including CRM, marketing automation platforms, and analytics tools.
  • Evaluate and implement first-party and third-party solutions that enable segmentation, automation, personalization, and attribution
  • Ensure integration across marketing and sales systems to support seamless lead and contact capture, campaign execution, and performance tracking
  • Lead the B2B marketing analytics function, developing a robust reporting infrastructure to measure pipeline contribution, campaign effectiveness, and ROI
  • Standardize KPIs, reporting cadences, and dashboards for marketing leaders and stakeholders across regions and business units
  • Build and evolve attribution models that reflect the complexity of multi-touch B2B buying journeys
  • Partner closely with Growth Marketing to align on lead management, ABM-strategies, funnel definitions, and contact governance
  • Drive consistency in lead scoring, routing, lifecycle tracking, and SLA adherence
  • Support campaign execution through documentation, enablement, and scalable processes.
  • Generate actionable insights and reports to guide decision-making.

Requirements

  • 7+ years of experience in marketing operations.
  • Strong understanding of marketing channels and campaign measurement
  • Proficient in using CRM platforms and marketing automation tools (Salesforce, Pardot, Marketo, etc.)
  • Strong understanding of the CTV and OTT landscape inclusive of vendors and players.
  • Proven ability to translate complex data into clear insights and recommendations.
  • Flexible and open working style, with an ability to quickly establish trust and credibility
  • Excellent communication and stakeholder management skills; comfortable interfacing with senior leadership.
  • Bachelor’s degree in Business, Marketing, or related field
Samsung Electronics America logo

Samsung Electronics America

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Founded in 2012
Englewood Cliffs, New Jersey, USA
10K employees (787 in marketing)

Traffic Signals

Monthly Visitors
833M
Monthly Google Ads Budget
$2.6M
Traffic Source Mix
Search
58.4%
Direct
32.9%
Referral
5.3%
Social
1%
Paid
2.3%

Headcount Trend

Current headcount: ~10.1K

Marketing Team

Marketing Team Size
648 (6% of company)
Marketing Roles Posted (Last 30 Days)
2

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