Own cross-functional program execution and operational readiness for marketing initiatives aligned to enterprise priorities and budgets.

• Lead end-to-end coordination of digital, marketing, and customer experience initiatives from intake through execution and post-launch analysis.
• Manage integrated project plans spanning digital development, creative production, customer and internal communications, call center readiness, field marketing execution, and operational implementation.
• Establish timelines, milestones, dependencies, ownership, resource requirements, and risk mitigation plans.
• Ensure initiatives remain aligned to enterprise priorities, operational readiness, budget expectations, and organizational capacity.
• Partner closely with operations, finance, and business leaders to ensure execution feasibility and alignment to company objectives.
• Serve as an operational liaison across the customer leadership organization, including the Chief Customer Officer, Chief Digital Officer, Head of Brand & Communications, Call Center & Customer Service leadership, and Field Marketing leadership.
• Coordinate leadership operating rhythms including prioritization sessions, executive reviews, business updates, and cross-functional planning meetings.
• Facilitate decision-making, issue resolution, escalation management, and organizational alignment across teams.
• Improve visibility, accountability, and execution consistency across strategic workstreams and initiatives.
• Develop and maintain standardized intake, prioritization, project management, and governance processes across the customer organization.

• 8–12+ years of experience in marketing operations, program management, marketing execution, or related roles within complex, matrixed organizations
• Proven success leading large-scale, cross-functional initiatives spanning marketing, digital, customer experience, and operational teams
• Experience managing integrated campaign execution or enterprise-level initiatives involving multiple stakeholders and dependencies
• Demonstrated experience working closely with senior leadership and influencing decision-making across functions
• Background in highly regulated or operationally complex industries (e.g., healthcare, financial services, insurance, etc.) preferred
• Bachelor’s degree in Marketing, Business, Communications, or related field required
• MBA or relevant advanced degree preferred
• Program & Project Management Expertise
• Operational Excellence
• Cross-Functional Leadership & Influence

• Experience with healthcare or financial services industries (preferred)
• MBA or relevant advanced degree (preferred)
• Proficiency with project and workflow management tools (e.g., Workfront, Asana, Jira, Smartsheet, Monday.com)
• Experience with digital, marketing automation, and CRM platforms (Adobe, Salesforce)
• Strong data literacy

• Health and Wellness Benefits
• Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-Time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.
• Employee perks/discounts
• Education assistance including tuition reimbursement
• Childcare discount available to all employees
• Corporate partner Discounts
• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.