Responsibilities

• Provide administrative support to the Executive Director and team as needed
• Support operational workflows and task tracking across internal systems.
• Organize and maintain shared files, databases, and communication systems
• Organize and maintain physical assets including music library, event materials, and supplies
• Monitor shared email inboxes during designated hours, triage routine inquiries, and route or escalate to the Executive Director as needed
• Coordinate rentals for Resonance Ensemble's creative studio rentals during standard business hours, including responding to inquiries, scheduling bookings, preparing agreements, maintaining calendars, and serving as the primary point of contact for renters, with scheduling, policy, or financial questions escalated to the Executive Director.
• Execute email campaigns, including scheduling and deployment based on approved content and campaign plans
• Assist with drafting, editing, and proofreading marketing copy
• Schedule and publish social media content across platforms
• Update website content, including event pages, artist info, and routine content changes

Requirements

• Strong organizational skills and attention to detail
• Ability to manage multiple deadlines and shifting priorities in a fast-paced environment
• Clear written and verbal communication skills
• Proficiency with Google Workspace (Drive, Docs, Sheets, Calendar)
• Comfort learning and using digital tools, including some or all of the following: tools for communications, project management, website updates, ticketing, CRM, and data management.
• Familiarity with social media scheduling tools
• Experience working in or supporting arts organizations, live events, educational programs, nonprofit organizations, or community-based initiatives
• Ability to work independently while collaborating effectively with staff, artists, volunteers, and partners

Preferred

• Experience in performing arts, choral music, or live event production environments
• Volunteer coordination or customer-facing event experience
• Experience in rental/event spaces, including light facility upkeep and customer coordination