Marketing Guest Experience Representative

Orlando, FL (On-site)

Salary Not AvailableEntry LevelFull time

Posted 1 month ago

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Job Summary

Own guest-facing onboarding and brand immersion while backing operations and events to drive Club Member interest and program reporting.

  • Operations and events: provide marketing support, admin tasks, program assistance, and reporting to keep programs on track.
  • Brand growth: invite qualified guests and coordinate experiences to grow the Club Member base.
  • Guest experience: shape the first-brand impression to showcase destinations and luxury amenities and drive ownership inquiries.

Job Description

Responsibilities

  • provide full marketing support to the operation, to include administrative support, program assistance, event coordination, and all departmental reports.
  • champion our brand and help grow the Club Member base by inviting qualified guests to learn more about ownership opportunities.
  • guide the initial experience our guests have with our brand to show prospective Club Members how our world-class vacation destinations and luxury amenities can enhance their vacation lifestyle.
  • show guests their first peek of what awaits at Hilton Grand Vacations.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Team

Marketing Team Size
1,171 (8% of company)
Median Career Experience
16 years
Median Tenure
4.3 years
Marketing Roles Posted (Last 30 Days)
30