Marketing & Growth Associate

Ottumwa, IA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Drive customer acquisition and maintenance for a Marketing and Growth Associate role.

  • Own customer interactions, showroom assistance, and processing orders and payments.
  • Must-have: Excellent interpersonal skills and strong sales ability.
  • Standout: DOT driving qualification and background checks with multi-store exposure.

Job Description

Responsibilities

  • The Acquisition and Maintenance of Customers.
  • Accept and process current customer payments.
  • Process Order Forms and references.
  • Input customer information into the store computer for new lease agreements.
  • Update customer information and account status in the store's computer system.
  • Answer incoming telephone calls and route them to appropriate person-as per the first up system.
  • File and maintain customer folders and records.
  • Assist customers on the showroom floor.
  • Direct customer opportunities immediately to the Sales Manager as it relates to sales and service.
  • Maintain the appearance and organization of the customer transaction counter.

Requirements

  • Excellent interpersonal skills are required for daily customer contact.
  • Professional appearance.
  • Good communication and organizational skills.
  • Excellent telephone etiquette.
  • Strong sales skills-showroom and telephone.
  • Must be 18 years of age or older.
  • Position routinely requires lifting, loading, and dollying heavy merchandise.
  • Pre-employment background check, drug test, agility test and DOT physical.
  • Bi-lingual is a PLUS!
  • Marketing & Growth Associates must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy. All Marketing and Growth Associates must pass a drug screen and criminal background investigation before beginning employment.

Benefits

  • Paid time off including vacation days, personal days, and holidays.
  • Five-day work week.
  • Company paid Life Insurance and Long-Term Disability Insurance.
  • Medical, Dental, Vision, Life Insurance and Short-Term Disability.
  • 401(k) with a company match.
  • Ongoing training and development.

Arona Home Essentials

Arona Home Essentials has been active in the rent-to-own industry for more than two decades with a crew that has decades more experience, and we have more than 58 store locations nationwide. Over the past 30+ years, many things have changed. But one thing that’s stayed the same is our commitment to relationships, and our goal to help our amazing community of hard-working customers create happy lives for themselves and their families.When you Join the Arona Family...• No nights, Sundays, or holiday hours• Employee incentive and bonus plan• Comprehensive training program• Generous vacation and holiday pay• 401K employee retirement plan• Referral/recruitment bonus program• Group medical and dental coverage• Exclusive employee product discounts• Opportunity for career advancement• Direct deposit payroll checks• Company paid life insurance• Long-term disability• Vision plan options• Disability plan optionsAt Arona Home Essentials, we believe that happiness begins in the home, which is why we provide affordable rent-to-own furniture, electronics, appliances, and tires with flexible weekly, bi-weekly, and monthly payment plans. And because we don’t require credit checks or charge high interest rates, everyone is pre-approved for a lease agreement.

Founded in 1996
West Des Moines, Iowa, USA
81 employees (9 in marketing)

Traffic Signals

Monthly Visitors
60.9K
Traffic Source Mix
Search
31.2%
Direct
46.1%
Referral
5.3%
Social
15.8%
Paid
1.6%

Headcount Trend

Current headcount: ~81

Marketing Team

Marketing Team Size
9 (11% of company)
Median Career Experience
14.5 years
Median Tenure
4.3 years