Responsibilities

• Lead the marketing department and develop the Creative Lead, Shopify Lead, and Packaging Lead.
• Participate as a member of the Leadership Team.
• Develop departmental goals, budgets, and priorities.
• Build strong partnerships across Product Development, Finance, Wholesale, Philanthropy, Operations, and Information Technology.
• Lead the Ten Thousand Villages brand strategy across all customer channels.
• Ensure the organization’s mission and artisan stories are communicated consistently through products, merchandising, packaging, digital content, and marketing.
• Oversee customer engagement through the website, social media, email marketing, advertising, and customer service.
• Partner with Philanthropy to support fundraising and mission communications.
• Partner with the Product Development Lead to support product launches and seasonal collections.
• Ensure products are presented consistently through packaging, tags, story cards, merchandising, photography, and digital content.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent experience.
• Eight or more years of leadership experience in marketing, ecommerce, merchandising, or brand management.
• Experience leading digital marketing, social media, ecommerce, and customer engagement.
• Strong analytical, organizational, and communication skills.
• Commitment to the mission and values of Ten Thousand Villages.

Benefits

• Flexible schedule
• Paid time off
• Retirement plan