Responsibilities

• Adhere to written policies and procedures that govern the day-to-day functions of the Marketing and Community awareness department, as well as those governing Nursing Assessments (if qualified).
• Organize, implement, evaluate, and direct facility public relations and community awareness programs and activities while supporting and promoting the philosophy, goals, objectives, and programs of the facility.
• Ensure that disseminated information regarding the facility is accurate, and provide creative support for publications as necessary.
• Schedule/conduct facility tours for prospective patients and their families/representatives.
• Keep a supply of printed materials concerning the facility on-hand.
• Handle requests from, submit releases/ads/promotions to, monitor and maintain copies of facility-related stories in, and maintain a productive working relationship with the media and establish a clear understanding of patient and employee privacy rights.
• Represent the facility at top-level meetings and outside events as directed.
• Maintain an accurate record of available beds at all times.
• Maintain an accurate listing of all patients, their levels of care, assigned room numbers, and primary contact person at all times.
• Maintain an admission waiting list as applicable.

Requirements

• Must possess, as a minimum, a Bachelor’s Degree from an accredited college or university, or it’s equivalent, unless specifically waived by Administrator based on experience.
• Must be a graduate of an approved LPN or RN program if required by Administrator to conduct Nursing Assessments.
• Must have experience in admissions and/or community awareness in a hospital, long-term care facility, or other related health care facility.
• Must possess a current, unencumbered, active license to practice as an LPN or RN in Arkansas if required to conduct Nursing Assessments.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal patiently, tactfully, with a cheerful disposition and enthusiasm with personnel, patients, family members, visitors, government agencies/personnel, and the general public based on whatever maturity level at which they are currently functioning.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care, and specifically to the admission, discharge, and transfer of patients.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, and effectively present ideals and concepts to community groups/agencies.