SelectQuote, Inc.

Marketing Data Analyst II

Overland Park, KS (On-site)

Salary Not AvailableMid Level4+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive operational analytics and reporting to optimize agent and carrier performance through dashboards, SQL analysis, and cross-functional collaboration.

  • Must-have: Strong SQL skills with MS SQL Server experience
  • Standout: Experience building dashboards and actionable performance insights

Job Description

Responsibilities

  • Collect, analyze, and interpret operational and compliant data from various sources such as call auditing tools, carrier direct data, and internal agent databases to identify trends, insights, and opportunities for improvement
  • Develop and maintain comprehensive dashboards and reports to monitor the performance of individual agents and carriers, providing actionable recommendations to optimize results and achieve KPIs
  • Collaborate with cross-functional teams, including marketing, sales, and product development, to gather data and requirements for operational analytics projects
  • Use advanced statistical techniques, such as predictive modeling and segmentation, to improve effectiveness and efficiency.
  • SQL Utilization via Microsoft SQL Server Management Studio that includes but is not limited to: data aggregation, query writing to pull required analysis, and output verification
  • Evaluate the ROI of Operational compliance adjustments and tactics, providing insights to inform budget allocation and strategic planning
  • Stay current with industry trends, best practices, and emerging technologies in compliance and quality assurance analytics to ensure our strategies remain competitive and data-driven
  • Provide training and guidance to team members on data analysis, reporting tools, and operational analytics best practices as applicable
  • Able to make considerable headway on given requests, and as a percentage average, they can complete 80% of work without intervention post-training

Requirements

  • Bachelor's degree in Finance, Marketing or Business Administration required; Master’s degree preferred.
  • 2-4 years of experience in operational analytics, data analysis, or a related role.
  • 2-4 years of experience using Microsoft Excel and Google Workspace.
  • Strong proficiency in SQL with at least 1 year of experience, or a minimum of 1 year of experience in any programming language.
  • SQL Utilization via Microsoft SQL Server Management Studio that includes but is not limited to: data aggregation, query writing to pull required analysis, and output verification

Preferred

  • Master’s degree preferred
  • Experience with data visualization tools such as Quicksight, Power BI, or Google Data Studio
  • Exposure to compliance and quality assurance analytics is a plus

Benefits

  • Competitive Medical, Dental, and Vision Insurance
  • HSA/FSA
  • Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
  • Voluntary Life Insurance for Self, Spouse and Dependent
  • Company-paid Basic Life Insurance and Long Term Disability
  • Retirement plan and Employer match contribution with Profit Share
  • Tuition Reimbursement program
  • Company perks and Discount program
  • Engaging Wellness and Financial Education Resources
  • Employee Assistance Program