Responsibilities

• Lead operational execution of new location launches, including pre-opening timelines, signage coordination, Google Business Profile setup, and launch checklist management
• Coordinate community partnership programs across all markets, managing outreach and follow-through with local organizations and nonprofits
• Act as the marketing liaison to cafe managers and district managers, ensuring seasonal materials and promotional assets are delivered on time
• Manage vendor and sponsor relationships for merchandise, promotional materials, grab-and-go partnerships, and event supplies
• Handle event logistics for grand openings, community activations, local festivals, and company-wide initiatives
• Maintain and optimize Google Business Profiles across all locations
• Track marketing budgets at the location level, manage invoice creation, and keep spend reporting current
• Support seasonal menu launch coordination, catering outreach, and ad hoc projects

Requirements

• 2+ years of experience in marketing coordination, project management, event planning, or a related operational role
• Restaurant, retail, or hospitality background is a meaningful plus
• Strong organizational skills with a track record of hitting deadlines and managing multiple priorities
• Excellent written and verbal communication — you'll be in regular contact with cafe teams, community partners, vendors, and leadership
• Familiarity with Google Business Profile management and basic design tools (Adobe Express or similar)
• Comfortable with regular travel across Southeastern NC for in-market presence
• A genuine connection to community and an understanding of what it means to show up for the people and places around you

Preferred

Benefits

• Company-issued laptop and cell phone
• mileage reimbursement
• standard salaried benefits