Responsibilities

• Answers and directs incoming phone calls and manages the lead distribution system
• Greets and serves all visitors in the marketing office in accordance with the Life Care Services Extraordinary Impressions program
• Plans and implements all elements associated with marketing events within the approved budget
• Prepares and updates marketing and sales reports
• Processes all sales, cancellations, transfers and associated documentation
• Responsible for maintenance of marketing systems, including C3 Leads and C3 LinC, and capable of producing data results and system generated reports
• Processes invoices and is responsible for maintaining budget performance spreadsheets
• Manages the office by tracking inventory and ordering office supplies, collateral, and other printed materials within the approved budget
• Maintains and updates the office schedule including events, staff schedules and appointments
• Updates the Community website and manages other digital responsibilities as assigned including taking an active role in the community social media strategy
• Assists with the preparation of the annual marketing plan by creating data tables, compiling components created by others and producing the final plan
• Coordinates and creates the marketing newsletter
• Serves as the primary marketing and sales contact for communication with other departments
• Provides administrative support to the Marketing and Sales Director and Residency Counselors as requested
• Redirects residents to the appropriate contact for questions, comments or concerns
• Maintains a professional appearance at all times
• Attends meetings as requested
• Assists and guides future residents in available selections (kitchens, flooring, colors, upgrades)
• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed for construction/physical plant changes
• Prepares closing documentation and internal communication timely and accurately

Requirements

• Administrative degree and a minimum 3 years' experience or high school diploma and minimum of 5 years' experience
• Organizational Skills
• Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential
• Proficient in the use of various software including Microsoft Office applications
• Strong written and verbal communication skills
• Excellent keyboarding and proofreading skills
• Ability to multitask
• Takes Initiative

Preferred

Benefits

• 401K with employer match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Daily Pay
• Extraordinary Rewards Program
• Fun, caring, inclusive work environment!