Responsibilities

• Product Marketing Support – Collaborate with Marketing Manager on product marketing email communication and webinar content for TicketSpice, RegFox, GivingFuel, and RedPodium to reinforce product value and keep audiences engaged throughout the year.
• Develop in-product and blog content to complement product announcement emails.
• Update and maintain lead gen materials such as long form PDFs, and supporting materials as enhancements and new features are released.
• Partner with product marketing and demand gen functions on copywriting support for automated email sequences.
• Content Creation – SEO/AEO
• Produce one blog per week per product (TicketSpice, RegFox, GivingFuel) using Profound (AI search ranking and content opportunity tool) as well as content recommendations from our partner marketing agency.
• Complete two blog re-optimizations per product (TicketSpice, RegFox) per month to improve search performance, clarity, and freshness.
• Upload blogs and manage LinkedIn Newsletter and Blog Subscription email sequence.

• Social Media Management
• Maintain our accounts across Youtube, Instagram, Facebook, and LinkedIn
• Publish one post per product per week. (TS/RF/GF)
• Create social posts tied to product updates, feature releases, and upcoming webinars to maintain cross-channel consistency.
• Create engaging video content featuring various team members sharing current industry trends and opportunities with our software as well as documentation of sales events, company events, and more.
• Monitor social channels for comments and customer engagement
• Respond and interact appropriately to maintain organic presence and brand trust.

Requirements

• Strong writing skills with the ability to adapt tone and clarity for different audiences.
• Experience producing content across email, blogs, and social media.
• Ability to manage multiple recurring deadlines across multiple products.
• Familiarity with SEO or willingness to learn re-optimization best practices.
• Comfort working with AI-assisted content creation tools (e.g., Profound, Chat GPT).
• Collaborative mindset for working with product marketing, design, demand gen, marketing ops, and other stakeholders.
• Detail-oriented with strong organizational skills.
• Strong experience in Canva
• Familiarity with Intercom, Campaign Monitor, Hubspot, and Webflow is beneficial but not required.

Preferred

• Familiarity with Intercom, Campaign Monitor, Hubspot, and Webflow is beneficial but not required.

Benefits

• 401k with company match and equity pool opportunities
• Health care package, vision plan, and health savings account (HSA). Plus Benevolence Fund for larger medical expenses
• $1,200 annual mental health benefit
• Connection Credits for team experiences
• Participation in 3 company trips (including tropical summer experience with company & families)
• 10 vacation days (15 vacation days after 2 years), 5 sick days, 1 floating holiday, and 2 personal days