Marketing Communications Manager

Indianapolis, IN (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

Job Summary

Drive strategic marketing communications for MAX Service Group across 5 brands in the Midwest.

  • Own content calendars, brand consistency, and multi-channel campaigns.
  • Must-have: 2+ years in marketing/communications, ideally in home services.
  • Standout: Leadership in social media programs and cross-functional collaboration.

Job Description

Responsibilities

  • Oversees strategic marketing communications plans across 5x MAX Service Group brands in Ohio, Indiana and Kentucky
  • Collaborates with program teams to develop and execute communications strategies that amplify offers and messages, engage stakeholders and employ creative, multi-media tactics
  • Develops and executes comprehensive content plans across print, email and social media platforms. Crafts engaging content, maintains brand consistency and constantly evaluates ROI
  • Owner of company Brand Ambassador social media program
  • Develop communications strategy delivering the right message to the right client at the right time using tactics such as social media, email, SMS, Direct Mail, etc.
  • Manage and grow our social media presence to engage existing and potential clients across multiple platforms (Facebook, IG, etc.)
  • Develop brands social media strategy, campaigns + marketing content plans
  • Monitoring and interacting with clients and community organizations via the company social media accounts
  • Analyzing the company’s social media strategy and identifying strategic weaknesses and making recommendations for improvements
  • Researching and implementing social media trends

Requirements

  • Bachelor’s degree in Communications, Marketing, or a related field preferred or equivalent working experience.
  • 2+ years of relevant communications / marketing experience, ideally within a home services or HVAC organization.
  • Proven experience designing and executing marketing or communications strategies/campaigns.
  • Experience directing design of and publishing our print and digital content aligned with brand standards.
  • Proficiency using these platforms LinkedIn, Instagram, Facebook
  • Experience interpreting analytics and employing metrics to tell a story/inform decision.

Benefits

  • Medical, Dental and Vision Insurance
  • Company Matched Health Savings Account and 401k Retirement Account
  • FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
  • Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
  • Six (6) Paid Company Holidays
  • One (1) Paid Community Service Day
  • Company Paid Personal Time Off
  • Company Paid Other Time Off (Bereavement & Jury Duty)
  • Employee Discount
  • Friends & Family Discount
Williams Comfort Air logo

Williams Comfort Air

Your trusted heating, cooling, plumbing & electrical partner since 1966. Named Indiana Contractor of the Year by the Indiana Air Conditioning Contractors Association. Rated a top HVAC company in Indianapolis by the Best Things Community’s Choice Awards. 2025 Carrier President's Award Winner.Williams Comfort Air has been servicing, repairing, and installing air conditioners, heat pumps, furnaces, drains, water heaters, sump pumps, sewers, and other plumbing equipment in the Indianapolis area for 50 years. We have developed an outstanding base of practical, real-world experience. Our team is well-trained and up-to-date on the latest technology that works to improve home comfort and the efficient, reliable operation of heating, cooling, plumbing, and electrical systems. We have continued to grow our market, adding electrical services to serve our clients with even more solutions. Our focus is on providing our clients with the best, most comprehensible experience possible, as we work to earn their trust!

Founded in 1966
Indianapolis, Indiana, USA
121 employees

Traffic Signals

Monthly Visitors
45.4K
Monthly Google Ads Budget
$311.5K
Traffic Source Mix
Search
45.9%
Direct
42.2%
Referral
5%
Social
5.6%
Paid
1.2%

Headcount Trend

Current headcount: ~121
Williams Comfort Air logo

Marketing Communications Manager

Williams Comfort Air · Indianapolis, IN · On-site