Marketing & Communications Manager

District of Columbia, USA (On-site)

Salary Not AvailableManager5+ years expFull time

Posted 3 months ago

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Job Summary

Lead hospitality marketing and communications for a multi-property complex, coordinating campaigns, partners, and media to drive revenue and brand awareness.

  • Own end-to-end communications calendar across revenue streams and cross-team execution.
  • Must-have: 5+ years in hospitality marketing with proven partnership development.
  • Standout: Strong track record with earned media, awards, and event-driven revenue.

Job Description

Responsibilities

  • Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
  • Responsible for consistently creating positive and relevant news to drive PR value from earned local and global channels
  • Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets
  • Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention center, and dining outlets, ensuring it resonates with our target audience
  • Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue
  • Source and collaborate with relevant partners and suppliers to create unique guest experiences and events
  • Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
  • Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes
  • Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
  • Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

Requirements

  • Minimum of 5+ years working in Hospitality marketing and e-commerce management
  • Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
  • Excellent knowledge of and ability in Microsoft Office suite required
  • Experience in working in hospitality sales systems (e.g. Opera, Delphi) preferred
  • Excellent communication skills, both written and verbal required
  • Excellent time management and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on partnership needs, remaining calm and courteous at all times
  • Must be results oriented with ability to be flexible

Preferred

  • Experience in working in hospitality sales systems (e.g. Opera, Delphi) preferred

Benefits

  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Marketing Team

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