Responsibilities

• Provides high-touch support and project management relating to all marketing programs, including but not limited to Property Transitions, ORM (Online Reputation Management), Social Media, CRM (Customer Relationship Management), Digital Marketing, and Graphic Design Services
• Directly impact and enhance operational propensity to achieve: business objectives, KPIs, NOI, and leasing goals through high-touch marketing strategy
• Manage and organize the marketing ticket system by providing timely follow-up, training, and resources to operations team members
• Support marketing team with property and portfolio-level strategic initiatives while monitoring sub-market trends accordingly; define adjustments needed to maximize traffic and closing performance
• Maintain a strong focus on generating new ideas through creative strategy. Continually research and make recommendations on new opportunities and marketing channels
• Continually collaborate with the Marketing team to improve user experience and marketing processes across all initiatives
• Complete marketing audits and recommendations for new properties and the existing RPM portfolio
• Maintain and manage community websites and CRM systems as assigned
• Provide a high level of support for lease-up communities during the pre-development, pre-leasing, and stabilization cycles
• Manage the comprehensive implementation of project plans, including management of timelines

Requirements

• Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
• Minimum of three years’ experience in Property Management, with sales experience
• Microsoft Office Suite, Property Management systems, ILS, Lead Tracking and CRM platforms, Project Management, Adobe

Benefits

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)