Responsibilities

• Maintain portfolio artifacts to support a governed set of AI POCs and pilots (e.g., initiative trackers, milestones, RAID logs, decision logs, action items).
• Support POC/pilot execution by coordinating working sessions, capturing outcomes, and tracking follow-ups to closure.
• Help identify and flag risks (timeline slippage, resourcing constraints, dependency conflicts, control/approval gaps) and escalate appropriately.
• Produce clear, concise status updates for working teams and leadership (e.g., weekly summaries, dashboards, portfolio readouts, meeting notes with decisions and actions).
• Help collect and organize performance inputs (quantitative and qualitative) to support business-impact narratives (e.g., efficiency gains, cycle-time reduction, quality uplift).
• Translate complex updates into structured, executive-ready content (what happened, what’s next, what’s needed, what’s at risk).

Requirements

• 3+ years of experience in program coordination, project management, operations, marketing operations, technology delivery, or transformation support.
• Strong organizational skills and attention to detail; ability to manage multiple workstreams and deadlines simultaneously.
• Strong written and verbal communication skills, including the ability to produce crisp summaries and action-oriented updates.
• Comfort working with cross-functional stakeholders (business, technology, analytics, and control partners) and navigating structured processes.
• Proficiency with common program management and documentation tools (e.g., trackers, decks, meeting notes, status reporting).
• Curiosity and learning mindset—interest in AI, marketing technology, and how innovation is delivered safely in a regulated environment.

Preferred

• Experience supporting AI, data, martech, or automation initiatives in a marketing or digital environment.
• Familiarity with marketing delivery ecosystems (e.g., email operations, paid media/digital channels, content workflows, measurement/analytics).
• Experience with governance-oriented delivery (supporting documentation, approvals, and control steps).
• Ability to structure ambiguous requests into clear problem statements and next steps.

Benefits

• We offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.