Own end-to-end client programs from onboarding to delivery, define KPIs, and manage budgets and margins while shaping multi-stakeholder strategies in PR and marketing for healthcare and life sciences accounts.

• Responsibilities: Own the success of the accounts you manage, ensuring deliverables, creating strategic direction, and meeting client’s goals and expectations
• Responsibilities: Cultivate strong relationships with clients, industry leaders, freelancers, KNB vendors, and other stakeholders
• Responsibilities: Demonstrate enthusiasm in client communications
• Responsibilities: Offer new ideas and initiatives to the team
• Responsibilities: Run biweekly and ad hoc client meetings
• Responsibilities: Own project trackers and update them weekly
• Responsibilities: Onboard new clients
• Responsibilities: Create timelines and project trackers for new accounts
• Responsibilities: Direct account support (PR, marketing, freelancers, etc.) to secure deliverables
• Responsibilities: Set and influence multi-faceted strategy
• Responsibilities: Define KPIs for accounts and communicate the status
• Responsibilities: Ensure scopes of work are on track and on time
• Responsibilities: Maintain a strong contribution margin per account
• Responsibilities: Look for opportunities to upsell
• Responsibilities: Report account standing and deliverable status to clients
• Responsibilities: Track account expenses and update invoice sheet
• Responsibilities: Assist with new business research, proposal writing, and presentations as needed

Requirements

• Bachelor’s degree or higher in a marketing or communications field
• 10+ years of PR/marketing/communications project management experience
• Strategic planner and effective implementer
• Ability to maintain and foster relationships with clients and team members
• Deadline-driven and understand how to prioritize and adapt under pressure
• Knowledge of best practices in the marketing, communications, media/PR space
• Collaborative, creative, and cool under pressure

Preferred

• Experience working in healthcare, heath tech, pharma, and/or life sciences
• Agency experience
• Experience with software such as Muck Rack, Cision, PR Newswire, SEM Rush, and HubSpot
• Understanding of regulatory and compliance challenges for drug commercialization and HIPPA

Benefits

• Constant growth and career development opportunities
• Innovative and award-winning expertise
• Diverse, energetic, positive culture
• Collaborative, inclusive, engaging process
• Excellent benefits, including health, PTO, and 401k
• Never waste time commuting to an office