Responsibilities

• Facilitate stakeholder engagement sessions and listening sessions with diverse audiences.
• Conduct executive and stakeholder interviews, as assigned.
• Guide productive discussions while encouraging balanced participation from all attendees.
• Ask thoughtful follow-up questions to uncover meaningful insights.
• Record stakeholder engagement sessions and interviews for documentation and analysis.
• Capture key observations and prepare concise post-session summaries.
• Support participant coordination and on-site session logistics.
• Conduct limited background or desk research, as needed.
• Collaborate closely with the project team throughout the Discovery & Assessment phase.
• Represent PivotPath professionally during all client-facing engagements.

Requirements

• Bachelor's degree in Marketing, Communications, Public Relations, Sociology, Psychology, Political Science, Business, Higher Education, or a related field.
• Minimum of three (3) years of experience facilitating focus groups, stakeholder engagement sessions, workshops, interviews, or qualitative research.
• Exceptional facilitation, interviewing, and active listening skills.
• Strong verbal and written communication abilities.
• Ability to establish rapport with diverse stakeholder groups.
• Highly organized with excellent attention to detail.
• Self-motivated and comfortable working independently while collaborating with a project team.
• Professional, adaptable, and client-focused.

Preferred

• Bachelor's degree in Marketing, Communications, Public Relations, Sociology, Psychology, Political Science, Business, Higher Education, or a related field.
• Minimum of three (3) years of experience facilitating focus groups, stakeholder engagement sessions, workshops, interviews, or qualitative research.
• Experience in Market Research, Qualitative Research, Stakeholder Engagement, Community Engagement, Public Engagement, Brand Research, Strategic Communications, or Consulting.