Responsibilities

• Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
• Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
• Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
• Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
• Support department managers at the location with daily operations (inventory, merchandising, sales)
• Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
• Support Membership and Gold Membership growth year over year within the local market
• Support the growth and utilization of TRS.com across our customer base
• Manage the overall safety and maintenance needs of the building and equipment

Requirements

• Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Preferred

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance
• Available at HQ Locations Only
• On-Site Fitness Centers