Manager - Social Media at Mater Group | New York, USA | $124K/yr – $133K/yr

Manager - Social Media

New York, USA (On-site)

$124K/yr – $133K/yrManagerFull time

Posted 2 months ago

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Job Summary

Own the social voice and risk guardrails for a regulated, audience-focused healthcare provider while driving measurable engagement across corporate channels.

Build and drive the social strategy, governance, and escalation processes to protect reputation and align with brand priorities.
Lead end-to-end content planning, publishing, and community management with cross-functional partners.
Provide expert platform insights, track performance, and relentlessly optimize to grow engagement and reach.

Job Description

This role is responsible for shaping how Mater engages with its audiences online, ensuring content is compelling, compliant and aligned with our brand and organisational priorities.
Develop and deliver Mater’s social media strategy aligned to organisational goals
Oversee end to end management of all corporate social channels
Lead content planning, publishing, moderation and community management
Establish and maintain governance, policies and escalation protocols
Provide expert advice on platform trends, risks and performance optimisation
Manage reputational risks and issues in real time
Drive performance measurement, reporting and continuous improvement
Collaborate with internal stakeholders and external partners to deliver integrated campaigns

Significant experience managing large, high profile social media accounts
Proven success delivering engagement, audience growth and campaign outcomes
Strong knowledge of social platforms, algorithms and emerging trends
Experience managing risk, sensitive content and issues escalation
Excellent stakeholder engagement skills, including working with senior leaders
Advanced writing, content planning and storytelling capability
Strong analytical and reporting skills
Ability to work under pressure and manage competing priorities

Experience in healthcare, government or regulated environments
Formal training in digital analytics or leadership

generous salary packaging options, including meal and entertainment benefits
access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation
Stay active with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food with reduced prices at our campus cafés and coffee spots