Manager, Marketing Operations and Process Excellence & Enablement 

Indianapolis, IN (Hybrid)

Salary Not AvailableManager7+ years expFull time

Posted 4 months ago

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Job Summary

Own marketing operations governance, compliance, and enablement for a regulated environment.

  • Must-have: 7+ years in marketing operations or compliance in regulated environments.
  • Standout: proven cross-functional leadership and audit-readiness across complex marketing programs.

Job Description

Responsibilities

  • Oversee the design, optimization, and governance of marketing operations processes, including the framework for technical (medical), legal, & regulatory review, ensuring efficiency, scalability, and compliance.
  • Drive all audit-readiness and compliance monitoring efforts for marketing operations, ensuring comprehensive documentation and seamless execution during internal and external audits.
  • Develop and deliver comprehensive training and onboarding programs for marketing processes and platforms, and help coordinate and facilitate a marketing operations enablement council to drive adoption of best practices.
  • Manage the execution of large-scale content transformation and technology initiatives, such as Digital Asset Management (DAM), text assets, and QR code management, to develop solutions that impact results across the marketing function.
  • Own agency monitoring and compliance reporting, creating and disseminating regular reports to promote accountability and continuous improvement in agency adherence to Elanco requirements.
  • Provide oversight and guidance for marketing operations contractors, including defining priorities and coaching for performance to ensure effective contribution to marketing operations.

Requirements

  • Education: Bachelor's degree in Marketing, Business, Communications, Regulatory Affairs, or a related field.
  • Experience: 7+ years of progressive experience in marketing operations, process design, or compliance within a regulated environment (e.g., animal health, pharma, biotech, medical device, or healthcare).
  • Key Skills: Demonstrated expertise and primary ownership of complex business processes, with a proven track record of promoting optimization and governance; Strong project management and cross-functional leadership skills, with a proven ability to guide large-scale, complex initiatives and influence diverse stakeholders.

Preferred

  • An entrepreneurial mindset with a tech-first approach to problem-solving, demonstrating agility and pace in a dynamic environment.
  • Proven experience utilizing Technical, Legal, & Regulatory (TLR) review platforms (e.g., Veeva PromoMats), Digital Asset Management (DAM) systems, and other marketing technology platforms.
  • A strong track record of guiding audit-readiness efforts and managing compliance programs.
  • Experience contributing to or guiding content transformation, taxonomy development, or Digital Asset Management (DAM) initiatives.
  • Demonstrated understanding of Elanco's internal policies and business processes.
  • Experience using AI in daily job tasks to drive efficiency and innovation.
  • Excellent written, verbal, and organizational communication skills, capable of serving as an internal expert and influencing strategic direction.

Benefits

  • Multiple relocation packages
  • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
  • 8-week parental leave
  • 9 Employee Resource Groups
  • Annual bonus offering
  • Flexible work arrangements
  • Up to 6% 401K matching
Elanco logo

Elanco

3.8 Glassdoor

At Elanco, we are united by a genuine love and care for animals. Our purpose - making life better for animals, makes life better - fuels us to break boundaries and inspires us to push further, transforming animal care, going beyond to improve outcomes for animals, customers, and society to create a better, more sustainable world. We are veterinarians, pet owners, farmer’s kids and animal lovers. Our team doesn’t just work in the animal health industry - we live it.By putting customers’ needs at the center of everything we do, our comprehensive portfolios of trusted brands and focused pipeline are transforming the future of animal care. From developing the first treatment for one of the deadliest diseases in puppies to removing needles from diabetes care to pioneering new sustainable market spaces for farmers, we're raising the bar and making a difference - for animals, for our customers and their business.

Founded in 1954
Indianapolis, Indiana, USA
8.9K employees (505 in marketing)
72% recommend to a friend
68% CEO approval

Traffic Signals

Monthly Visitors
642.5K
Monthly Google Ads Budget
$170.2K
Traffic Source Mix
Search
55.6%
Direct
34.3%
Referral
4.8%
Social
3.5%
Paid
1.7%

Headcount Trend

Current headcount: ~8.9K

Marketing Team

Marketing Team Size
459 (5% of company)
Median Career Experience
16 years
Median Tenure
5.1 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$252.9M
Last Raise
$250M
Post IPO Equity, 2 years ago

Funding History

  • Dec 2023
    Post IPO Equity • $250M
  • May 2017
    Grant • $2.9M

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