Responsibilities

• Writes, edits, proofreads, researches and updates national-level content to ensure clear, accurate, strategic and compelling communications for various channels, including print, video, digital and social media.
• Contributes strategic writing support to national-level marketing and branding materials to ensure quality and consistency of messaging.
• Supports the editorial strategizing and operationalizing of wish storytelling in partnership with the Storytelling Strategy team and chapters.
• Actively collaborates on impactful testimonials that will underpin revenue-driving activities across the enterprise.
• Gathers diverse constituent experiences to best support storytelling for revenue-driving needs, including through wish family interviews.
• Provides management of freelance writers as needed, ensuring clarity, professionalism, quality and consistency in brand voice and style.
• Maintains costs in line with departmental budget.
• Actively ideates and coordinates with stakeholder teams across the National Make-A-Wish team to conceptualize and execute a wide variety of creative projects.
• Assists the production process to ensure written materials receive the appropriate approvals for content, medical, statistical and policy accuracy.
• Follows the Creative Team workflow process, including use of team's project management tool, for all projects.

Requirements

• Bachelor's degree in Journalism, Communications, English or related field required
• Minimum of 2-3 years experience in professional communications
• A background in fundraising and development writing, as well as corporate communications, is preferred
• Proficient in Microsoft Office, content management systems and social media platforms
• Prior experience working in a nonprofit organization desired
• Highly organized and detail-oriented
• Ability to handle multiple projects on deadline
• Must possess the ability to succeed in a learning environment
• Timely attendance at work and meetings is an essential duty
• Portfolio work required; must be comprised of work written exclusively by the applicant

Preferred

• Canva, Workfront and Data Asset Management (DAM) system preferred
• Fundraising writing experience preferred
• Bi-lingual translation experience preferred

Benefits

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
• Competitive compensation with annual incentive potential
• Health Savings Account and Flexible Spending Account Options
• Health Reimbursement Account fully funded by Make-A-Wish America
• Short Term Disability*, Long Term Disability* and Life Insurance
• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
• The organization will send a laptop, 24" monitor, and a docking station/adaptor to new hires
• Up to 15 PTO days