Manager Digital Loyalty

Birmingham, AL (Hybrid)

$113K/yr – $150K/yrManager5+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive PMI U.S. digital loyalty and trade marketing initiatives with cross-functional teams to grow loyalty programs and ROI.

  • Own development and execution of digital loyalty trade plans and promo strategies.
  • Must-have: 5+ years in consumer goods sales with loyalty/CRM exposure.
  • Standout: Directly manage a small team and budget-forecasting responsibilities.

Job Description

Responsibilities

  • Identify, build, and administer quarterly promotional plans through collaboration with Trade Marketing, RGM, Field Sales Account and Retailer’s Loyalty teams.
  • Oversight of promotional plans across key trade partners to ensure alignment with go-to-market strategy.
  • Ownership and accountability of performance and execution in key trade partners.
  • Supports team of account managers in engaging with customers to drive best-in-class promotional strategies.
  • Prioritize and recommend customer programs that prominently display and promote PMI U.S. brands while enhancing brand equity and delivering ROI for the company.
  • Assess and evaluate the business results of assigned customers and recommend strategies and change strategies if necessary.
  • Develop preferred relationships with customer's key decision-makers at all levels within the customer organization. These relationships will uniquely involve members of a chain’s Marketing, Digital Loyalty and Category Management teams.
  • Gain and communicate a thorough understanding of competitive customer loyalty programs and strategies.
  • Review customer accounts to include assessment process; recommend improved strategies where needed.
  • Understand customer and consumer needs and provide value-added products.

Requirements

  • Bachelor’s degree in Marketing, Business, Digital Commerce, or related field or equivalent experience in digital loyalty strategy and key account engagement.
  • Five years+ of sales experience with food, convenience, or mass merchandise channels of trade in a consumer goods area.
  • Familiarity with current and emerging loyalty and CRM trends.
  • Proficiency with Word, Excel and PowerPoint is required.
  • Accomplished presentation skills, including the ability to develop and deliver effective fact-based presentations in a persuasive format.
  • Legally authorized to work in the U.S.
  • Strong planning, organization, leadership, analytical, and teamwork skills are required.
  • Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
  • Preferred loyalty program campaign experience.

Preferred

  • Preferred loyalty program campaign experience.

Benefits

  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
  • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: To improve the lives of millions of smokers.
Philip Morris International U.S. logo

Philip Morris International U.S.

Philip Morris International’s U.S. businesses (PMI U.S.) are invested in America’s future. From building advanced manufacturing facilities to engaging deeply with civil society to promote progress within communities nationwide, the people of PMI U.S. are proud to be part of America’s continued growth and excellence. Via PMI’s global headquarters in Stamford, Connecticut, and other locations nationwide, we contribute leadership, jobs, investment, and innovation on U.S. soil. PMI’s U.S. affiliates employ more than 2,500 people—and we’re growing. PMI U.S. is on a mission to improve public health by providing the ~30 million legal-age Americans who still smoke with innovative, FDA-authorized alternatives that help them leave conventional cigarettes and other traditional tobacco products behind. We do so responsibly, with stringent policies in place to deter access by anyone under age 21.PMI U.S. works every day to be a good neighbor in the communities where we live, work, and conduct business. We’re committed to giving back in ways that benefit people and communities for the long term, with a focus on supporting military veterans and their families, economic empowerment, and disaster preparedness and relief. Our people are the heart of our success. We’re committed to supporting them in learning and developing new skills and ways of working. The growth of PMI U.S. employees fuels our business growth. As our business expands, it creates more opportunities for people to advance on their continuous learning journeys and in their careers. For more information about PMI U.S., please visit https://www.uspmi.com/."PMI U.S.", "We", "Our" and "Us" refer to Philip Morris International's U.S. family of businesses. References to "PMI" mean Philip Morris International Inc. and all its subsidiaries

Founded in 1985
Stamford, Connecticut, USA
562 employees (56 in marketing)

Traffic Signals

Monthly Visitors
31.8K
Traffic Source Mix
Search
17.7%
Direct
16.3%
Referral
21.3%
Social
9.1%
Paid
35.2%

Headcount Trend

Current headcount: ~580

Marketing Team

Marketing Team Size
56 (10% of company)
Median Career Experience
16 years
Median Tenure
4.9 years
Marketing Roles Posted (Last 30 Days)
3