Responsibilities

• Creative Operations & Workflow Leadership – Drive end-to-end project management across all creative channels—from brief intake to final asset delivery.
• Ensure briefs are clear, timelines are achievable, and deadlines are consistently met.
• Assign resources across design, copy, and agency partners to support seamless execution.
• Traffic daily workflows and lead weekly status meetings, backed by accurate, insightful reporting.
• Build holistic workback schedules aligned with campaign priorities and business milestones.
• Identify risks early and proactively problem‑solve to keep work moving.
• Manage a wide range of assets: campaign creative, PDP/photoshoots, marketing collateral, packaging, VM materials, CRM, and more.
• Support translation workflows and maintain organized digital asset libraries (Dropbox/DAM).
• Act as the primary liaison with agency partners on photoshoot logistics, production timelines, and sample coordination.
• Visual Merchandising Operations – Lead VM timelines, reviews, and deliverables with Retail Marketing and senior leadership.

Requirements

• Based in the NYC Metro Area with ability to be in the office 4+ days/week
• 6–8 years’ experience in creative project management or marketing operations
• Proven track record managing complex, cross-functional initiatives from concept through launch
• Expert in PM tools (Jira & Figma experience a plus)
• Calm under pressure, decisive, organized, and highly collaborative
• Deep familiarity with creative ops, content workflows, and asset lifecycle management
• Resourceful, solutions-driven, and comfortable working in fast-moving environments
• Experience managing vendors, agencies, and production partners
• A natural connector who loves enabling teams to do their best work

Benefits

• Paid Time Off
• Annual Bonus
• 401(K) (match 100% of your first 5% of contributions)
• Company Holidays
• Paid Parental Leave
• Generous Staff Discount on all your favourite ELEMIS products
• Supplemental & Basic Life Insurance
• Dental & Vision
• Commuter Benefits
• Monthly Sweetgreen Credit