Responsibilities

• Can coach best practices in researching, writing, and editing long-form educational content
• Translate complex retail and supply chain topics into clear, useful, and engaging content for supplier audiences
• Apply SupplierWiki’s writing standards and style guide to ensure clarity, consistency, and accuracy
• Maintain and update existing content to ensure it remains relevant and accurate
• Write and structure content optimized for organic search and AI-driven answer engines
• Collaborate with SEO strategists to incorporate keyword research, search intent, and SERP insights into content
• Use performance data to refine content structure, formatting, and topic coverage
• Partner with designers to develop new content formats beyond traditional articles, such as: visual explainers
• frameworks and diagrams
• downloadable resources
• structured answer content for AI search experiences
• Identify opportunities to turn written content into more engaging or scalable formats that improve comprehension and reach
• Work closely with: Design to develop visual storytelling and educational graphics
• Campaign strategists and demand generation to extend the reach of content through marketing campaigns
• Product and subject matter experts to translate insights into supplier-focused educational resources
• Monitor performance metrics such as search traffic, engagement, and content reach
• Identify opportunities to improve performance through updates, new formats, or distribution strategies
• Support ongoing optimization of SupplierWiki’s content library

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 2-5 years relevant experience with demonstrated leadership experience (formal or informal)
• 2+ years of experience in content marketing, editorial, or SEO-focused writing
• Strong writing, editing, and research skills
• Experience creating long-form educational or instructional content
• Familiarity with EO principles and content optimization best practices
• Experience working with cross-functional marketing teams
• Experience collaborating with designers to create visual or multimedia content
• Familiarity with AI search, answer engines, or evolving search formats
• Experience using SEO tools such as SEMrush, Ahrefs, or similar platforms
• Ability to simplify complex or technical topics for broader audiences

Preferred

• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Benefits

• SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.