Manager of Communications-Marketing and Communications at Kettering Health | Miamisburg, OH

Kettering Health

Manager of Communications-Marketing and Communications

Miamisburg, OH (On-site)

Salary Not AvailableManager3+ years expFull time

Posted 4 months ago

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Job Summary

Drive the health system’s communications strategy across internal and external audiences, shaping reputation and stakeholder engagement.

Own crisis and media relations while building a scalable internal communications program.
Must-have: 3–5 years in health care communications or similar field.
Standout: Experience serving as a PIO and coordinating cross-functional teams.

Job Description

Helps create, review, and deploy all formal system communications to internal and external stakeholders.
Oversees the communication team fostering a culture of high performance, alignment, and professional development.
Experienced storyteller, adept at communicating human experiences to inspire action, build pride, and enhance the organization’s reputation.
Ability to take difficult or abstract concepts and create communication that is understandable and relatable for various audiences.
Responsible for creating and executing an internal communication strategy aligned with the organization’s mission and strategic plan to drive engagement and improve culture amongst employees, physicians, and other stakeholders. Collaborates with HR leaders and other system functions as a principal partner.
Manages and improves internal communication channels and processes, developing new ones as appropriate, to ensure communication is received by stakeholders in a timely and effective manner.
Supports system executive leadership with development of communication plans, timelines, memos, and other materials as needed for personnel announcements, special projects, results sharing, transformation initiatives, etc.
Responsible for media/public relations strategy that enhances and protects KH’s reputation in the community through timely dissemination of positive news and mitigation of crisis situations.
Ability to serve as a PIO in crisis situations.
Builds relationships with local media and key community groups, serving as the KH representative as appropriate.
Collaborates with marketing leadership to develop content in support of business growth strategies centered on helping the community trust, consider, and ultimately access Kettering Health services via social media channels, advertising campaigns, etc.
Augments internal team’s capabilities and capacity by developing a strong network of external communication vendors, including writers, editors, media trainers, etc.
Oversight of the organization’s style guide, as a subset of the overall brand standards
Other duties assigned.

Bachelor’s degree in communication, journalism, public relations, or related degree required.
Minimum of 3-5 years of experience in communication, media relations, marketing, or related field required.
People management experience or demonstrable leadership skills required.
Exceptional written and verbal communication skills.
Strong interpersonal and relationship-building abilities.
Experience evaluating communication effectiveness through data, insights, or feedback.

Master’s degree in business or healthcare-related preferred.
Leadership and healthcare experience preferred.

Kettering Health

As a faith-based, nonprofit healthcare system, Kettering Health's mission is to live God's love by promoting and restoring health. We're made up of 14 medical centers and more than 120 outpatient locations throughout western Ohio, as well as Kettering Health Medical Group. With more than 700 board-certified providers, we're dedicated to elevating the health, healing, and hope of our community.

Founded in 1964

Dayton, Ohio, USA

8K employees

www.ketteringhealth.org