Manager, Commerce at Starcom | Chicago, IL | $75K/yr – $108K/yr

Starcom

Manager, Commerce

Chicago, IL (On-site)

$75K/yr – $108K/yrSenior Level2+ years expFull time

Posted 4 weeks ago

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Job Summary

Own end-to-end Commerce campaigns and be the ecommerce brain behind AMS/AMG work while shaping client strategy and internal processes.

Commerce campaign lifecycle: direct daily workflow, activation, maintenance, and post-buy recaps.
Ecommerce strategy and AMS/AMG ownership: partner with leadership to build end-to-end plans and optimize ad placements.
Insights and process optimization: monitor trends, identify patterns, and provide performance reporting with actionable recommendations.

Job Description

Direct and manage the daily workflow of all Commerce campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps
Assist in overseeing the client's strategy and growth of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP
Become a Commerce subject matter expert for internal and external participants by staying ahead of Commerce trends
Partner with Associate Director to build end-to-end ecommerce strategy and plans for the client
Collaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendations
Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
Drawing on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectations
Understands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious
Identify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutions
Provides performance reporting against client goals with insights and optimization recommendations
Develop budget and performance projections for testing new partners or technology
Conduct monthly client billing audits
Partner with Associate Director to develop processes for improved workflow within Starcom and between agency partners and vendors
Maintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partner
Provide formal training to new team employees
Work to master, identify, and communicate trends in search and in client industries

Starcom

3.7 Glassdoor

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With almost 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellanova, McDonald's, Novartis, Samsung, Visa, WK Kellogg Company and more.

Founded in 1936

Chicago, Illinois, USA

6.1K employees (2,084 in marketing)

starcomww.com

66% recommend to a friend

59% CEO approval