Manager, Client Experiences, Bespoke

Charlotte, NC (On-site)

$61K/yr – $76K/yrManager5+ years expFull time

Posted 19 hrs ago

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Job Description

Responsibilities

  • Work closely with the client team to implement and execute the program(s) as it aligns with the client’s goals and objectives
  • Serve as primary point of contact for clients and partners, setting the tone for regular and informal check-ins, status meetings, troubleshooting and advancing the business
  • Be a strong cultural fit and buy into our mission and values internally and externally
  • Demonstrate strategic and creative thinking, problem solving, and individual initiative as a trusted advisor, leader and teammate
  • Maintain a good working relationship with key stakeholders and work alongside client partners to creatively solve business challenges, successfully manage projects through problem solving and flawless execution
  • Use forward thinking initiative to proactively bring ideas to clients that can continue to deliver upon their goals & objectives
  • Provide excellent client service through quick response times and effectively delivering and meeting client expectations, ensuring highest level of satisfaction
  • Insatiable learning drive to understand the competitive landscape and industry trends to help drive forward thinking results for clients
  • Genuine eagerness to work with, mentor, encourage and learn from a diverse and talented team
  • Play an active role driving integration, collaboration, communications and best practice sharing across the organization

Requirements

  • College degree with 5+ years of relevant experience with a minimum of 2 years of direct experience in client & project management within a consulting organization, agency, brand, or team/league.
  • Thorough understanding of the sports, media and entertainment landscape
  • Excellent business writing, presentation, communication and interpersonal skills
  • Desire to work in a fast-paced, evolving, growing, dynamic and challenging environment
  • Strong interpersonal skills and the ability to build and foster key business relationships
  • Creative & adaptive individual that can interface with senior-level executives
  • Excellent attention to detail with a solution-oriented mindset, willing to problem solve on short timelines
  • Experience in development and management of budgets
  • Ability to remain calm under pressure, multi-task and prioritize workload while coordinating with others to proactively meet deadlines
  • Must be comfortable working independently under deadlines and as an integral part of a team
Publicis Media logo

Publicis Media

Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI (inclusive of Picture Motion and RDL Worldwide); and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe ([Euronext Paris FR0000130577, CAC 40]), Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide.

London, England, United Kingdom
11K employees (3,008 in marketing)

Traffic Signals

Monthly Visitors
526.1K
Traffic Source Mix
Search
33.4%
Direct
38.4%
Referral
11.8%
Social
15.8%
Paid
0.4%

Headcount Trend

Current headcount: ~10.8K

Marketing Team

Marketing Team Size
2,719 (25% of company)
Median Career Experience
13.5 years
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
143