Loyalty Program Intern

Saint Paul, MN (On-site)

Salary Not AvailableIntern/New GradInternship

Posted 2 months ago

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Job Summary

Own the 4Ever Wild Rewards program operations and member engagement, coordinating content, events, and member services to deliver a cohesive fan experience.

  • Program Operations: Manage membership maintenance, item/content creation for the Rewards site, and platform updates across home and away games.
  • Event & Member Experience: Coordinate game-day responsibilities, staff booths, and fan events to drive engagement.
  • Member Support & Administration: Monitor inboxes, respond to Season Ticket Members’ inquiries, fulfill orders, and handle related admin tasks.

Job Description

Responsibilities

  • Support the 4Ever Wild Rewards program and enhance member engagement across platforms.
  • Maintain inventory and organization of items in relation to 4Ever Wild Rewards program.
  • Facilitate 4Ever Wild Rewards membership maintenance and other projects as assigned.
  • Contribute item and content creation to 4Ever Wild Rewards website.
  • Maintain and update the 4Ever Wild Rewards platform and monitor different programs during home and away games.
  • Monitor the 4Ever Wild Rewards inbox and respond to Season Ticket Members’ issues and requests.
  • Assist with event coordination, customer service, and administrative responsibilities.
  • Assist in the coordination of game day responsibilities, events and activities.
  • Staff customer sales and service booth(s) during events and provide event support.
  • Assist in the coordination and execution of Season Ticket Member events and initiatives including pre-game, promotional, and fan events.
  • Assist with order fulfillment and shipping.
  • Manage miscellaneous administrative assignments.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in Sports Management, Retail Management, Sales, Marketing, Communications and/or Business Management or equivalent experience.
  • Knowledge & Experience: Customer service or sports industry experience preferred.
  • Proficient computer skills with ability to use Microsoft Word, Excel, Access and PowerPoint.

Preferred

  • Customer service or sports industry experience preferred
  • Experience with photoshop preferred

Benefits

  • Benefits offered including Medical, Dental, Vision, Retirement.

Minnesota Sports & Entertainment

MINNESOTA SPORTS & ENTERTAINMENT is a team of talented and empowered individuals that infuse a passionate spirit into our events and the MN Wild! Our purpose is to Create a Greater State of Hockey, a greater connection to our community. We do this through commitment to serving our organization, serving one another, our fans and guests and our community. We create moments that turn into memories.

Founded in 2008
St Paul, Minnesota, USA
42 employees

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Current headcount: ~42

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